Good hotel and great staff.
The only scope of improvement is the food. Some dishes (like roast chicken, etc.) were cold. Also, if the main ingredients in dishes are mentioned, that would have been really helpful, especially for people with allergies or vegetarians as sometimes it was hard to tell if items contained meat.
Overall, a good hotel with good amenities and brilliant and hardworking staff.
The air con in our room wasn’t very powerful.
Pools were nice, although cold, including the indoor pool. Hammam at the spa was really lovely.
Would definitely recommend to friends and family.