Marrakech Plazaから 2.3 km で 3 か所のレストランを併設した4 つ星のホテル
I’ve been coming to the same hotel for over four years, I have never been disappointed by…
As the hotel was listed as a 4 star establishment, I believed it would be much better…
スタンプ 10 個で 1 泊ボーナス*
アーリーチェックインも、空室状況によりご利用いただけます (追加料金 : 15 ユーロ)
レイトチェックアウトも、空室状況によりご利用いただけます (追加料金 : 15 ユーロ)
室内金庫のご利用も可能です (1 泊につき 2.5 ユーロ)
ビュッフェは、1 名様 4.5 ユーロでお召し上がりいただけます (概算)
幼児用ベッドもご利用いただけます (1 泊につき 15.00 ユーロ)
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、清掃後客室のドアを密閉、静電スプレーで施設を清掃、消毒、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、従業員の定期的な体温チェック、お客様の体温チェック、お客様用の手指消毒剤をご用意、全取引でキャッシュレス決済が利用可能、非接触型ルームサービス、公共スペースでのマスク着用、ホテル内の施設の利用は要予約、といった対策がとられています。
お客様がチェックアウトしてから次のお客様が部屋を利用するまで 72 時間以上間隔をあけています。文化的規範とお客様に求められる利用規約は国および施設によって異なる場合がありますのでご注意ください。掲載の利用規約は施設が定めたものです。
This is a quite and safe hotel to stay in. Markets and reataurants are a short drive away. Breakfast is delicious! Reception staff could improve by smiling and welcoming guests with a little bit more enthusiasm. Electronic safe in room # 123 did not work. Overall, this hotel provides a great value for the money! Keep it up!
Fahad, 2 泊の家族旅行, 2019年10月13日
Clean, affordable and convenient.
1 泊の家族旅行, 2019年09月30日
Very nice hotel for the price paid. Lovely pool and garden. Staff very friendly
Julie, 5 泊 の旅行, 2019年09月22日
Should update the checking system as filling up form is regarded as primitive We where in the hotel three days ago and we had to refill the paperwork
1 泊 の旅行, 2019年09月22日
First impressions are so important, Sadly the people at reception let this place down. You get the feeling they are doing you a favour. When we arrived at the room it hadn't been cleaned and we were asked to wait !! I insisted they allocate us a room that was ready and were given an inferior room. I should add that this was after 5pm.
Susan, 2 泊 の旅行, 2019年09月17日
This is one amazing place to stay in Marrakech. It is close to one of the major routes into the centre of Marrakech - so in a great location, with bus route no. 1 close by. There are expensive taxis, as normal for nice hotels, right outside, but taxis can be found at more reasonable cost in the busier roads nearby, with negotiation of course. There is an AMAZING swimming pool and an AMAZING garden around the back past the pool, also, a playground for kids in this garden (this is really good for people with young children to know about) For options re. food, if the hotel menu doesn't have what you would like, or you fancy a change, plenty of choice in restaurants around, including Bingoz.Breakfast is ok, although, be there early if you like cheese as that runs out. The people working here are extremely pleasant, responsive (always good for customer service) and very helpful. Although one day I tried to get a coffee inside the bar by the pool. I must have been invisible? After what seemed too a long wait, I decided to give up as that is not what you expect. The rooms are comfortable and clean. The hotel has a lot of character, being older, it has lovely features, like berber carpet in the hallways. This place is extremely reasonable for the price which makes it manageable for a limited budget, and with the delightful pool and garden, a real treasure - HIGHLY RECOMMENDED - this is an outstanding gem of a place to stay.
Anonymous, 4 泊の友人との旅行, 2019年09月12日
The ratings are clearly based off of the decor of the hotel but not for the rooms themselves they where all unclean and dingy. The bed sheets where dirty and we asked for new sheets and they where evenmore dirty than the first sheets. The furniture was also very dirty and old along with the fridges however they where cold and did work. We also had problems with calling the front desk from our rooms as they would not answer majority of the times, we often needed to go down to the front desk for anything. The aircon was terrible they either didnt work or they would only hit one area within the room and we had to change rooms as there was a disgusting smell in the morning that smelt like the drains. I would not recommend this hotel to anyone. The breakfast was okay. Swimming pool looked nice but never had the chance to use it.
4 泊の友人との旅行, 2019年08月12日
Its out dated and overpriced! Never again. A/c did not work, old and dirty torn towels and sheets, roachs in the hotel, needs a major overhaul. Staff was ok.
Hamza, 7 泊 の旅行, 2019年08月08日
It was a horrible experience , 1st of all when we arrive , they told us there is working AC. Marrakech is very hot and they don’t have AC :). The receptionist was very rude, she told us I could let you go up without telling you about AC problem , Then you will feel hot and come to complain. 2nd After 1 hour fighting , the manager comes and tell us wait we have a room with partially working AC. After they clean the room, they told us there is no cover for the duvet and we have to accept it without cover as all in the laundry !! 3rd they give us 1 towel for 2 persons and ask us to wait until night to bring the 2nd because there are no more stock !! 4th and last problem in just our 2 night reservation , I got a rented car , I suppose to put it in the hotel parking , I come after midnight they told me the park is complete and you have to stay outside, I said okey there is no problem. When I go outside a watch man in the area told me the whole are is rented by me from the municipality and you have to pay me for 1 night stay !!! I ask the hotel how come the parking fits for almost around 50 cars (the number I see by eyes) and you have more rooms and even they don’t want to cover the parking cost outside .They told me it’s not our problem. I never recommend this hotel to any one. Very rude stuff and not helpful at all, They room itself is so old and so dusty floors.
Mohamed, 2 泊 の恋人との旅行, 2019年07月24日
Our air conditioning did not work, or when it did work it was very weak and hardly cooled the room down at all. There was very poor communication from the staff when checking in, we did not get told that the Buffett dinner was included in our stay, so for 2 nights we were buying dinners at the other part of the restaurant to only find out on our third night that there was a buffet that was included. There never seemed to be towels in the rooms and when asked for a new towel it was very time consuming. Restaurant staff were friendly and helpful
3 泊 の旅行, 2019年07月22日