Only one harassed member of staff (the owner is rarely there) and she leaves at 6 pm so the building is unstaffed. Industrial grubby carpet and 9something I have never seen before0 the wallpaper was held up by sticky tape - who on earth thought that would make tatty wall coverings look better? Extremely noisy & generally extremely shabby. Plus points, great location, good cotton sheets, decent breakfast. If you are young & here for a stag weekend, its perfect