My stay at Hotel Ducale was cut short cause we had to leave before the first night there. The room we had was in a disgusting state. We found a bed bug, blood and stains on the sheets, nasty stuff on walls, etc. We asked for another room and it was denied. We ask for a refund and it was also denied. The staff was rude and not helpful at all. We had to find another hotel at 11PM. So we paid Hotel Ducale for 2 nights while not being there. We had to pay a taxi to reach our new hotel, wich cost 95 dollars. The other hotel was 350 dollars. It was the worst day of my life. The agents I talked to from Expedia were not helpful at all either, I trusted Expedia but I was very sad to see how the company managed the awful situation we were in.
ThomasDaniel
ThomasDaniel、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月18日
Small rooms, didn't make up the room daily. Had to ask for clean towels.
Fred
Fred、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月16日
The staff was really friendly and professional and the bed was quite comfy. The hotel is fine for sleeping and very close to transport for Venice and nice breakfast places.
The room and hotel were quite basic and old. I was expecting at least the standard toiletries but there were just some samples. There were several staines in the furniture, curtains and bedspread. Inside the elevator there were some unsavoury graffiti.
Martina
Martina、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月13日
Chambre vieille et froide. Shampooing impossible.
La chambre était tres petite, vieille et froide. Pas assez de gel douche pour se laver ni de shampoing.
Prix cher par rapport à la qualité de la chambre.
Sara
Sara、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月10日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月6日
The room was very basic and didnt feel clean. The elevator barely worked. It was advertised that breakfast was included and it wasnt. Really didnt feel it was worth the money and Im sure we could have found a better place. Don't trust the other reviews and skip
Suzanne
Suzanne、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月6日
Çok kötü
Odalar çok pis kokuyor ve wi-fi dışında hiçbir olanak yoktu. 3 yıldızlı bir otel değil
Barkin
Barkin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月3日
La habitacion era muy confirtable y practica. Mi estancia ha sido buena.
Esther
Esther、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月23日
Ducale: Honest review
The best part of the hotel is the proximity to airport and east access to public transport. The staff were courteous but the place needs serious sprucing up in the lobby and needs to be much cleaner. Venice in general is ridiculously expensive and this property follows the trend, only if it can offer value in return.
The neighborhood can be quite noisy during weekends but quieter during other times.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月11日
An overnight stay before getting flight back to UK.
Denis
Denis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月9日
Not bad for one night stay but pretty old fashioned and doesn’t look in reality like on the pictures
Anna
Anna、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月31日
If you want to start your holiday with the wrong foot it is perfect