ソフィテル バーレーン ザッラク タラサ シー & スパ

Amazing

Salah, 1 泊の家族旅行, 2021年09月01日

Hotels.com の宿泊者限定の口コミ

Nice hotel . Not friendly staff

Nice hotel with nice beach . Staff is not friendly. They will not pick the phone and whenever they reply, they will try to end the call by any mean. Most of the restaurant are closed . Only 2 options are available.

Husain, 1 泊の家族旅行, 2021年07月24日

Hotels.com の宿泊者限定の口コミ

Good treatment with upgrade without asking for it

1 泊 の旅行, 2021年05月22日

Expedia の宿泊者限定の口コミ

Overall good stay

I had to show that I was vaccinated and then allowed to be in any area of the hotel. The pool, the water playground and the beach were all in excellent condition. I have stayed here many times and there is always a problem with what I sign up for online and what I get at the hotel. So, I have learned to check every detail. I Asked for an extra bed which costs extra and then I have to ask for the bed three times before I can get it. This time we were put in an smoking room and I was not happy. I did not ask to move as we were already unpacked. I know when I booked online I always request non-smoking. So, again I just know to call ahead of time and make sure all these details are in place before I go. My children had a wonderful time.

Dana, 1 泊の家族旅行, 2021年05月14日

Hotels.com の宿泊者限定の口コミ

The hotel overall condition is not what you expect from a 5 star hotel. I stayed here few years ago and it was nice

2 泊の家族旅行, 2021年05月14日

Expedia の宿泊者限定の口コミ

*The Friday brunch was extremely messy and we waited over 30 min just to get some service. The food quality was sub-par to previous Sofitel brunches (and even price increased) so not worth it. *The waiters were confused and overwhelmed. Lack of training or proper onboarding. *The service in the pool area was super slow and understaffed * In the amenities, they lack coordination. We tried for over one hour to get the jet ski aquatic sports with my daughter, the poor coordination and rudeness of the staff, left us without being able to do it and being overridden by other guests.

1 泊の家族旅行, 2021年05月14日

Expedia の宿泊者限定の口コミ

Not what i expected from a 5 star hotel

The bathtub and bathrobe were amazing. The hotel is well situated and makes you feel like you are truely away from the hustle and bustle of the city. Checkin and checkout were good. There were, however, overwhelming cons that made my trip unenjoyable. The bed was not very comfortable. It was the matress and pillows which don't match the level of quality expected in a 5 star hotel. No bed skirt? The room was dusty upon checkin. Rusted trash bin. The rooms seem to be dated and many fixtures are worn. There was a creature, lizard in my room. Room service was poor. I had to call multiple times requesting service. There was no hair dryer in the room (upon request) i have to call multiple times to get that delivered. Walking around the property there was a dead bug and mask in the corridors. At the buffet, a chef was speaking to colleagues not wearing q mask near food. Food servers were wearing filthy uniforms. At the beach there were no towels and i had to wait 1 hour for a clean towel. It really did not live up to the standard i expected from Sofitel.

2 泊 の旅行, 2021年05月12日

Hotels.com の宿泊者限定の口コミ

good

1 泊 の恋人との旅行, 2021年05月07日

Expedia の宿泊者限定の口コミ

Prevuous stay

This is one of the best hotels to stay in bahrain... Great for the family, but bring your cheque book if you want a drink.. small beer 5bd..otherwise all good.

paul, 2 泊の家族旅行, 2021年04月11日

Hotels.com の宿泊者限定の口コミ

Thank you

We were overall satisfied with our stay but would like to highlight a couple of things. 1. The pool was very cold (for being a heated pool) 2. Dinner timings should be better considering families with kids. Conflicting timings from various staff members. 3. The cleaning of the kids play area (sand) should happen before 06.00 since there are families with small kids that are up very early. 4. Female toilet near the main shipping pool was very smelly. Think that something needs to be done with the sewage collection. 5. Reported some safety upgrade with one of the machine at the play area. Fantastic response from the hotel. Good if a better inspection could happen. 6. Fantastic service before arrival by Carlos since we had to change the dates. Also good assistance from hotels.com especially John.

Klaus, 1 泊の家族旅行, 2021年04月04日

Hotels.com の宿泊者限定の口コミ