The reception names Yogi was exceptionally helpful
Amnah
Amnah、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年9月20日
It's quite far away from any attractions. Food option is not appetising.
Steven
Steven、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年8月15日
POSSIBLE CREDIT CARD FRAUD. I stayed there on January 23rd to january 27th 2023. At that time the hotel scanned my credit card to secure a deposit. They correctly withdrew my expedia bill. with which I have no issue. However 5 additional amounts accounting to 80702 JPY were withdrawn against google ads exactly at the time I stayed there. The hotel was the only institution to physically touch my card in the previous two months. I used it on the 25th in Ubud and it cannot be that restaurant as the amounts were withdrawn beforehand. I approached the hotel to report the possibility that fraud has been committed by one of their staff. I contacted Google ads and they confirmed the card details were used by a third party (indonesian name gmail starting with S). Their accountant basically just said they have secure systems and their hotel does not record credit card information, This is PATENTLY untrue because I was shown a print out of my card details (name, number, expiry and PIN) printed on a paper. This can ONLY be done if my information was stored on their system. DO NOT LET THEM SEE YOUR CREDIT CARD
I am still awaiting a satisfactory result from their accountant.
ROBERT BRIAN
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年8月14日
I stayed at the property while attending a conference there. The facilities and staff were excellent for the purpose. Overall, everything at the hotel was fine except for dinner at the restaurant. It took over half an hour to receive the dish I ordered and some people at my table had to wait even longer.
Wendy Marie
Wendy Marie、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年8月12日
Wonderful staff, nice food, decent location, not a great place to go out for a walk (although the security guard is quick to help stop traffic so you can cross the street). Bali had a rough 3 years with the tourist industry decimated by covid; the hotel is coming back, but be tolerant if the facilities are still recovering. Staff were a pleasure to interact with.
Siegfried
Siegfried、1 泊の恋人との旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2023年7月16日
Staff always wanting payment before we had finished meals.
Toilet blocked regularly, toiletries not replaced.
Bed and room comfortable, TV had only instructions in Bahasa.
SPA advertised has not been available for a long time, so it is wrong to advertise a SPA massage service, as this was one of the reasons we selected the hotel.
The other was the GYM, very good service but, not run directly by the hotel and only one guest from each room can use the gym, and then only once per 24 hours. This is not expectable. The basic stuff was fine and breakfast was quality, but we can do better for the price in Sanur. Ideal for Indonesian conventions not not for other types of guests.
Jody
Jody、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年1月1日
Anom
Wotif を利用した宿泊者限定の口コミ
2/10 (不満)
2022年11月26日
The floor carpet was so old that it was dusty and the towels smelled of mold. I do not recommend this hotel
Don
Don、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年4月28日
NATHAN
NATHAN、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月24日
Yora
Yora、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年11月10日
宿泊されたお客様
1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年10月15日
the rooms were good for the family
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年10月9日
宿泊されたお客様
2 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年9月17日
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019年9月16日
not a good experience
When I arrived I was quickly unsold because I was told that the first room that was on Hotels.com was only available to smokers. Then after paying more they made me wait for 20 minutes to “prepare the room.” Finally, I get to the room but it was super hot! Couldn’t find the AC for awhile. Had to search. Finally, found one of them but it didn’t work. The other one blew very weak. I asked for help. They sent an engineer. Long story short... 4 hours later, the engineer still couldn’t fix it. I was so weary at that point that I felt unwell. I finally just told the front desk that I couldn’t take it anymore and needed to find a new place. At that point they were very polite. And totally admitted they messed up. But it was too late.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年8月26日
Poorly lit room, unsuitable for business traveller
Not suitable for business travelers. The living area is too dim and impossible to do any work.
No bottled water was provided, guests need to do self collection of water from a water dispenser.
Daniel
Daniel、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年8月6日
Kudos for this hotel 👍
We really had a pleasant stay. Staffs are very friendly and accomodating. There’s a wide selection of food in the buffet breakfast. and to our surprise the hotel gave us a free room upgrade. Overalll it’s nice hotel.