I couldn't imagine that my staying in this hotel would be so bad.The service wasn't polite and not kind at all. I have stayed Westin Hotels a couple of times. And those stays were really amazing but this time was disappointing in here.
The room was clean though...
Well we really love our stay and we are thinking of coming back there’s only one little thing I wasn’t happy about and it’s I got charged for the parking lot everything else it was wonderful I will recommend people that I know
Romualda
Romualda、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Great hotel, looking forward to our next stay!
This hotel was absolutely fabulous. So many facilities and so well maintained. Rooms were great! Plenty of space and the condition and up keep was exceptional.
Looking forward to our next trip already!
Kelly
Kelly、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
The property was nice and the rooms were beautiful and everything looked new and modern, the only thing is that we were by the quiet pool and planned to go but the pool was closed with noisy repairs so we couldn’t open the door and enjoy the terrace because of the noise and dust. The rooms had phones that dis not call the lobby they gave you a QR code to look for you hotel then call and get a machine and no one ever answered so we had to go to the lobby to ask for late check out because it was at 10am and they let us stay till 11:30. I would stay there again the gim was good and they had allot of other things to enjoy in the property.
Diana
Diana、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
The staff (and I mean everyone) were friendly, and helpful at all times
Kevin
Kevin、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
Charles
Charles、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月14日
Nice property with hidden fees.
Cons: daily parking pass charge. Ridiculous this not New York City or South Beach with limited parking it’s a wide open desert. Also lots of construction noise due the water slide park next door being built. This will be a year long project.
No filtered water stations. Restaurant only open for dinner. Other than that it was nice. The rooms are nice, comfy and a stocked kitchen so you can cook. Bed is comfy. I was able to plug in my streaming tv box and watch my own content. It’s right along the awesome Desert Willow golf course so I was able to practice putting 😉
Ted
Ted、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月2日
Labor Day Weekend ‘24
Everything was great as usual. Although this year they didn’t have DJs at the pool which was a bummer like they’ve done the past couple years for the holiday weekend.
Bryan
Bryan、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月2日
Such a wonderful place to stay and do much to do with your family. So many pools and slides. Everyone is so kind and helpful . Definitely a must stay. We will be back again
yvette
yvette、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月1日
Jodi
Jodi、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
Good trip
Good location, clean and modern hotel. Staff is friendly and attentive. We stayed in the 1 bedroom villa and loved everything about it. Everything you need is included. Grounds are clean and pretty.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月30日
Herlinda
Herlinda、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月30日
Beautiful, clean property!
The Westin Desert Willow Villas is a stunning property. They called a few weeks before our arrival and asked if we had any special requests. They offered to place us by the quiet pool and that was an exceptional choice. Our suite was very clean and comfortable and we loved the location. Highly recommended!
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月28日
richard
richard、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月28日
clean and comfortable, would stay here again
Lanna
Lanna、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月26日
We have visited Palm Desert multiple times. This is by far the best resort we have stayed at.
Robert
Robert、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月26日
The front desk is clueless. They charged us twice, the front desk person had extreme difficulty communicating. Very frustrating. Not where you want to stay if you are expecting a hotel experience. Will never stay again. She charged it twice and we are still monitoring our CC account to make sure the second doesn’t go through. To reconcile we were given a coupon to get from the concierge. It was a Saturday afternoon. She said to come back as there were not any concierges working that day. Next morning, when checking out. I went back in to redeem the coupon. ONLY with the concierge this could be done. Well, guess what, THEY DON’T HAVE concierges at this facility. At least what I was told when checking with the front desk the next morning. A clown show and totally unprofessional.
Joseph S
Joseph S、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月25日
This hotel is lovely. But CAUTION…….fine print warning….it costs EXTRA (not allowed to post costs on here) PER DAY to park your car when there’s more than ample parking….acres as a matter of fact. I understand if it was LA, NY or SF but out in Palm Desert during off season and 108 degrees. I find that price gouging from the establishment so I left! They never informed me when they took my cc for deposit, I asked what it was for, they said room essentials to be refunded after my stay. NOT ONE WORD ABOUT CHARGING ME AN ADDITIONAL $xx PER DAY to park! Ridiculous, unfair, unjust unless you go deep into your reservation to read the FINE PRINT!!