Although 4star, not up to a 4star UK hotel.
Room: dated linen, old bumpy pillows, broken hair dryer, no comlimentary toiletries, just 1 english speaking tv channel which you can only watch if you pay £20 deposit for the remote!
Food: good quality and wide selection
Watch out for touts who are allowed to work in hotel foyer - overcharging for day trips. Stick to the organised holiday companies.
Concierge / reception: unable to give basic advice about local area eg restaurants, taxi rates etc
Spa: not clean, over charged