As it is soft opening, the main attractions are not ready. The bathrooms also hv a smell. It has to do with the air ventilator. This is something the management needs to look into it and find the cause. Otherwise, the review will always be negative.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月24日
Poh Guan
Poh Guan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月9日
One of the nicest locations I have ever seen for a hotel, however, the staff service is below, much below expectation.
The check in lady was lovely but her manager/supervisor (in Mack suit) was rude to his staff and behaving in a way that he was more important than any mortal hotel guests!
I stay in different hotels and have gold status in a few, but this is the first time I was told the rooms are available but I will have to pay the full early check-in price if I want that and the supervisor was instructing the front desk to say this to me.
The restaurant closes after 10pm but from 9pm the staff were very reluctant to serve food as they were “closing soon”!
My wife waited for 25 minutes for a portion of chips which they gave to someone else and never apologised and it was so late that their kitchen was closed.
Aasif
Aasif、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Adam
Adam、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月25日
This hotel opened June 1 2024, not all amenities are open. Work is still being done. They have shuttle busses to Resort world for RM7 per person, in my opinion it should be free considering the hotel isn’t fully completed. Once all work is done I think this hotel would be beautiful place to stay. The view is amazing if you get the room facing the mountains