Management confronted me a pun check in
Saying my rate hurts them, I got to go to rate. Couldn't find reservation, invoice at hotel was for lots more than originally agreed with Expedia. The Y is probably going to be torn down shortly and they don't spend money to fix it up it seems.
宿泊されたお客様
5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月22日
1. I was going to be charged $105 for shared bathroom and shower - at the end of a hallway with flickering fluorescent lights and only shower curtains for "privacy"
2. Paid $24 more for my own bathroom. No cap on the heat, almost burned my skin (and I love heart). No soap, no shampoo, etc. Only one small towel
3. Windows by shower would not close completely and there were no curtains
4. Door was riddled with holes and patches. No lock from inside
5. No AC. One standing fan
6. TV and microwave downstairs in a closed common area. Very much Nurse Ratched/One Flew Over the Cuckoo's Nest vibes
7. Staff were sweet but it took ONE HOUR for check in. Without a line
8. Dry pool feels depressing
9. The whole place feels depressing
Meriah
Meriah、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月20日
Yasmine
Yasmine、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月19日
Eduardo
Eduardo、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月11日
Mohammad
Mohammad、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月6日
Natalee
Natalee、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月16日
Cheap but not worth it they will double charge you
Unfortunately the hotel tried to double charge me they allowed hotels.com to take a payment and then when I arrive they said that the amount was wrong and that that would have to pay them directly and pay a higher rate for a nightly rate.
I had to reach out to hotels.com to get a refund because I was double charged for the one night.
I tried to stay the second night and I paid the front desk in full then when I went to check out to go to the airport they said I owed a $53 hotel tax but my receipt say that I was paid in full so I called the police at that point I was allowed to leave but the manager there Jack should be fired I've never seen you such terrible customer service and unprofessionalism in my life. Even other staff and employees there are trying to get the man fired because he is rude