Never again, worst experience I’ve had at a hotel.
The customer service was good when arriving and helping accommodate with the issues. Issue being cockroaches in multiple rooms, when we got into the room the bathroom had about 3-5 and little ones in the room area. The heater didn’t work so, I asked for a different room and before switching all my stuff from one room which is was from one side of the hotel to the other side we went and checked the room out first only to find two cockroaches in that room. I went to get all our stuff out the room and put it in the car because we were gonna leave and while getting our things a big cockroach came out around the tv, so we hurried out. The front desk associate was very helpful checking me out and apologizing.
samantha
samantha、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月10日
Nice
A good place to stay for a quick visit to San Diego.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年3月10日
Old and run down
There were roaches. The pictures had bed run, coffee maker. The room had no coffee maker, iron or blow dryer. There was pee around the stairs and elevator. There was police officers Saturday morning and the dog pound. They was so much dust behind the head board. My allergies were super bad.
janet
janet、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年3月9日
Karine
Karine、3 泊旅行
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10/10 (最高に素晴らしい)
2025年3月5日
It’s was ok only saw a couple of roaches
Karine
Karine、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年3月3日
My stay at the hotel I chose is based on the price and pictures of the properties that you provide and they almost never match the rooms I stay in.
Roy
Roy、1 泊の出張
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4/10 (まあまあ)
2025年2月28日
Property very old. No outlets. No lamps just overhead light. A lot of homeless around.
Benjamin
Benjamin、2 泊旅行
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6/10 (良い)
2025年2月28日
Pictures were deceiving, my stay was not well, I slept on top of the blankets did not feel comfortable at all
Robert
Robert、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月26日
Excelente trato de los empleados, pero es evidente que la instalación ya necesita un arreglo.
Maikel
Maikel、2 泊の家族旅行
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4/10 (まあまあ)
2025年2月25日
Don't book this place
My stay was terrible to poor. First night there, I had to change rooms because the bathroom ceiling was leaking and it flooded the bathroom. Next day I took a shower and after I finished I noticed the bathroom floor and the toilet was drenched. I found that the shower head was spurting water. Also the toilet ran every 3 to 5 minutes. The noise factor kept me up the three nights I was there due to the hotel is right on the freeway. The vending machines were out of order. One of the stairways was out of order. I would never recommend this place.
Tony
Tony、3 泊旅行
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4/10 (まあまあ)
2025年2月24日
Get what you pay for I guess.
Staff was rude, I paid for the late check out and it was 3 min past and they were calling the phone n waiting at the door for me to leave. The dresser was broken in the nightstand I called for towels and never got them asked for. Extra blanket never got it. A lot of weird people all night, druggies people sitting on the curb by my car.
Alicia
Alicia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年2月24日
We went to hotel to stay for one night for a wedding. When we went into the room after the wedding there were roaches in the bathroom and in the kitchen. We could not stay there for the safety of myself since I am pregnant. We end up not staying the night.
Grace
Grace、1 泊の家族旅行
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4/10 (まあまあ)
2025年2月24日
Not happy
Room smelled mildewy. Neighbors were loud and their room smelled pretty bad when they opened their door. A the beds were very uncomfortable. The shower water never got hot and it had very low water pressure. I use to always come here to stay on a weekend because of the price but this time paying $210 for 2 nights was not worth it
宿泊されたお客様
2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年2月21日
Tamika
Tamika、1 泊旅行
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4/10 (まあまあ)
2025年2月19日
Scary stay
EXTREMELY noisy place and the entrance was difficult. Only one way in off the I-8 WB and if you miss it you must find a way back on to the 8. Lots of vagrants on the property making it a little scary. Constant highway noise, room not really clean and limited nearby dining. Pool and hot tub dirty and not working.
Susan
Susan、1 泊旅行
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6/10 (良い)
2025年2月19日
Athena
Athena、3 泊旅行
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2/10 (不満)
2025年2月16日
No hot water
Reina
Reina、7 泊旅行
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4/10 (まあまあ)
2025年2月16日
No hot water
Carlos
Carlos、1 泊旅行
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4/10 (まあまあ)
2025年2月16日
No hot water
Reina
Reina、3 泊旅行
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4/10 (まあまあ)
2025年2月16日
No hot water everyone I want to take a shower it's cold.
Carlos
Carlos、1 泊旅行
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10/10 (最高に素晴らしい)
2025年2月13日
The most resonable place to stay.
My room was clean. The hotel seemed full of guests. The guests were enjoying themselves. The coffee was good. The reception was good. There was a bit of rifraf going on outside on Thursday night. Other than that, everything was great.