The day after my stay, in 2024 I found bedbug bites all over my body. I was offered nothing in compensation, and they said they wouldn’t do anything about it. I wasn’t even given the opportunity to talk with management.
Portia
Portia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月3日
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月30日
Benjamin
Benjamin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月27日
Road trip
Nice place to stay while traveling. Clean and comfortable.
Marshall
Marshall、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
Family vacation
Good service, breafast good, quiet, fair price
Truc
Truc、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月4日
The common areas were fine but the room smelled awful and the bathroom door would not remain shut. Could deal with it for a place to stay after a game but would not stay there for any longer. Needed some TLC
James
James、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月2日
Overall good stay.
Sad part maids failed to clean our room over the weekend
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月31日
Clive
Clive、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月10日
Carla
Carla、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月8日
david
david、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月4日
Still waiting
Unfortunately due to hurricane Helene, I was unable to make it to the hotel. I called numerous times but the hotel phone was system was down. I was able to contact a representative on the customer service number. She was very polite and assured me that she would email the hotel and request a change of date for my stay or a refund and that I would receive a return call or email within a few days. That was six days ago. I’m still waiting.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月3日
Do not trust this Hotel.
needed a place to stay after hurricane Helene knocked out my power. When i arrived at the property they also didnt have power. I did not check in and they refused to give me a refund. Take your business elsewhere. Why would i pay to stay somewhere with not electricity if that is the reason i needed a room in the first place.
brian
brian、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月3日
Nathanael
Nathanael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月2日
Rosetta
Rosetta、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Carla
Carla、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月29日
This was a bit of an unusual stay. The property had no power due to Hurricane Helene. While we were grateful to have somewhere to lay our heads, that was about it. We were put on the fourth floor which meant a long trek up the stairs - thank goodness we brought flashlights! The hallway on the floor smelled horrible- like moldy, stink. Thank goodness the room didn't smell like that! We couldn't open windows so the room was a bit toasty. I hooped in and out of the shower because there was no hot water. No breakfast this morning obviously but we couldn't even drink coffee because the dining area stunk so bad. I understand that they were working with limitations but I do think we should have been offered some sort of discount since the room was non- refundable.
Alexandra
Alexandra、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
Kimberly
Kimberly、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月23日
I booked a hotel stay here because the supposed good reviews. Well I soon found out don’t always trust those. Upon check in, the front desk lady was not friendly at all. As soon as we opened the door to our room I was blasted with a stale musty smell. Our room 212 had water stains covering the ceiling and wet carpet. On top of that the bed was stiff and linens outdated. So I called down to the front desk with my complaints and asked to possibly be moved. She said she would call right back to address the issue. Well I never received the call back. I will never stay at this hotel again.