Mal, 7 pm la habitación no estaba lista, no hay alberca en un hotel al lado del mar, increíble.
ARTURO I
ARTURO I、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 18 日
Esmirna
Esmirna、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 7 月 10 日
Be aware of sargasso...
When in season, they should avise the upcoming clients about the sargasso invasions, because it makes impossible the use of the seashore.
Also, pay attention to your bills, there's the tendency in the area to overcharge the visitors.
Eugenia
Eugenia、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 5 日
Excelente Ubicación del hotel
Edgar
Edgar、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 31 日
There were no snacks in the bar and we think they tried to charge us.
The food and drink were very overpriced!
Not even complimentary coffee in the room.
There was no one hardly staying there.
I loved Coco Beach last time we stayed
Great food and nice people.
Don’t recommend staying here!
Kathryn
Kathryn、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 11 日
monija
monija、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 9 日
I’d recommend staying here to anyone. The staff is unbelievable
Larry
Larry、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 8 日
Great stay highly recommend
Payal
Payal、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 23 日
RUN AWAY
The room was advertised on hotels.com at $178/night. We only stayed one night because it was not as advertised. The hotel then charged our AmEx card $4,071.00 for a one night stay! Needless to say, I am disputing the charge.
Pam
Pam、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 17 日
The front desk was amazing and all the hotel stagf
Mariana
Mariana、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 17 日
I cannot recommend staying here enough! If you plan on visiting Tulum look no further than this picturesque property. All of the staff was immensely kind and helpful! The beach is beautiful, with staff cleaning seaweed daily, and the restaurant food is DELICIOUS!
Breana
Breana、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 16 日
Sundiata
Sundiata、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 15 日
Good enough but potential to do better
We loved how we were welcomed. Both individuals at the reception were really nice and gave us all a welcome cocktail. We also had a sweet lady clean our room and never took anything.
We really wanted to like everything about this place and spend as much money and time here, but our very first morning at the restaurant was a disaster. My friends ordered coffee (basic coffee) but they did not receive the first coffee for at least 45 minutes. I don't know why the waitress did not share that the coffee machine was broken as soon as she noticed it. It wasn't until half hour later when my friends asked, she shared that information. They could have decided to go elsewhere for breakfast and save her the stress. We also had a couple orders gone wrong. Two of us had ordered huevos rancheros. One order came with the fried eggs as the menu mentioned but the other order came with scrambled eggs. When I told her that my order came with scrambled eggs for some reason, she responded by saying that's how huevos rancheros are made. I don't understand why she would make up that lie to ruin a good experience. She could have just apologized and fixed that order. My friend had requested omellete with everything which includes a green on the menu but it came out without the vegetable listed. She then stated that everything meant only ham and cheese. I don't know why she just didn't clarify that when my friend ordered an omelette with everything. we really avoided the restaurant after that.
Kao nou
Kao nou、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 15 日
Dana
Dana、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 10 日
Dzmitry
Dzmitry、11 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 8 日
Isabella
Isabella、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 7 日
The staff were great! Alan & Armando really did do all they could to resolve issues. I could tell they cared and that’s all that matters to me! It’s a beautiful setting. All these places on the coast get battered by wind, so the ocean front buildings look beaten up (but it’s understandable) The beach has more seaweed than they could handle removing - which was a bummer. But we would definitely stay there again at a different time of year.
Andrew
Andrew、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 6 日
The staff and host were so incredible to us! The location is perfect it’s near all the good restaurants and it’s away from the noise. Will definitely come back here specifically
Dareen
Dareen、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 3 日
VALENTINA
VALENTINA、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 1 日
Beautiful place, great service, beautiful beach area
Refilwe
Refilwe、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 18 日
No la gran cosa
El hotel está más preocupado por Ser Un bar que un hotel, le falta todos los detalles de un hotel, le falta vegetación y silencio en el área de playa, la música está demasiado alta para mi gusto, tiene mucho potencial pero no está ahí…
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 11 日
Quiet, low key, away from the party scene of Tulum. One of the last resorts on the strip with access to quiet beaches.
Edward Andres
Edward Andres、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 10 日
Lloyd G
Lloyd G、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 25 日
Gavriel
Gavriel、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 23 日
This felt like a hostel....Stay at Malca Instead
This hotel experience might have been one of the worst we have ever had - it felt like a youth hostel - the service is non existent both at the front desk (which isn't 24 hours) - and at the restaurant which takes FOREVER to bring drinks and food - the rooms are in terrible shape, everything is old, the hotel is entirely under construction - there is no security presence and the servers barely spoke English - when we complained, nothing was done and it seemed like they could care less - cough up the extra money and stay at Casa Malca