It was third time for me to stay at Fraser Place Melbourne and staffs are always friendly and kind. Location is excellent, within 10 minutes walk to CBD. Room is spacious and every day nicely tidied up with Loccitane amenity. Breakfast is not as good as I hope but there are nice coffee shops and Woolworth supermarket nearby. Dinner can be also enjoyed at room as nice kitchen and catraries are equipped there. It is nice to stay on business here as the writing desk is wide enough to place laptop and wi-fi connection is good. Kitchen and movable shower head is significant.
Yuki
Yuki、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年8月4日
A total disappointment.
What they offer in there web page : "Our contemporary apartment hotel is tucked away from the main street in a charming laneway in the middle of the city’s cultural, retail and entertainment hub. " Charming laneway? The first things we saw when we arrived at this place were 4 big trash bin beside the hotel door, in a very ugly, dirty and run down alley, it was early morning. Then we got into a very small, outdated lobby with not very welcoming employees. They were not rude but they don't offer the kind of attention expected from a 4 star hotel. At one point on our stay we called the reception for water and they told us to go down and pick it up. I don't understand how this is a 4 star hotel.
I really enjoyed five nights stay here. Hotel staff are friendly, helpful and the location is excellent, close to Melbourne central station, the state library Victoria and Queen Victoria market. And the room was clean and spacious enough and on top of that L'occitane's bath amenity and Delonghi espresso machine enriched my stay.