Overall a wonderful hotel. Excellent location, very close to the Prophet's Mosque. Good breakfast but could do with more meat options and better quality coffee and pastries. There were some issues with the room, listed below:
1. The in-room safe did not work at all. We told Guest Relations but nothing was done for the entire time we were there.
2. We were 3 guests, 2 adults and a child. However many times they only put 2 towels in the bathroom and we needed to call to get more.
3. The bathroom was not cleaned well at all, especially the shower.
4. Sometimes the cups in the room were not washed, dirty cups were left there.
Muhammed
Muhammed、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月15日
Great hotel, excellent location
Great hotel, very close to the Prophet's Mosque. Check-in was smooth and the concierge brought our bags to our room promptly. The in-room safe does not work - no power and it is not attached to anything. We informed guest relations of this and nothing was done about it.
Muhammed
Muhammed、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月9日
Abirah
Abirah、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月4日
SULTAN ABDULAZIZ A
SULTAN ABDULAZIZ A、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月27日
Loved my Stay
It was a beautiful stay with much care provided by the Hotel.
Very Impressive.
Kazi
Kazi、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月17日
Perfect Location, spacious, friendly staff
Hotel was in perfect location, literally a 5 min walk directly to the mosque. Outside the mosque is the famous little global village huts.
Hotel room was clean and very spacious and so was the bathroom, staff were super helpful and accommodating. Would highly recommend for a stay in Madinah
Syeda
Syeda、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月7日
Great stay
Our stay was excellent. The staff were always ensuring that we were happy and comfortable with our stay. The cleaning staff were great and always ensured we had everything we needed. As a nice gesture the front staff sent us a plate of fruit. The breakfast buffet was excellent with plenty of variety every morning.
Couldnt fault our stay
Hanadi
Hanadi、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月7日
Will come here again and again!!!
Amazing stay - have been here before with a group and decided to book again solo. Clean rooms, perfect location by food and the masjid. Excellent service too, will keep coming back here InshAllah
Amir
Amir、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月19日
Anwar
Anwar、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月12日
Mohammed
Mohammed、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月9日
Breakfast
Ali
Ali、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月4日
The hotel is amazing very close to haram breakfast is unmatchable to any hotels like always
Rameez
Rameez、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Very close to gate 25 ( woman’s gate )
Lovey and helpful staff
Amazing breakfast and alot of varieties