Un agradable lugar, buena atención y servicio. Les vendría bien fumigar para mayor limpieza y comodidad.
Juana
Juana、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年3月29日
Pedro
Pedro、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月18日
Everything was fine but we didnt like that there were no beach chairs or umbrellas available. I sent an email to the hostess before my arrival about having access to the room earlier because of health issues but I didn't receive a response.
Teresa
Teresa、7 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
2/10 (不満)
2024年2月15日
Bryan
Bryan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月6日
I booked 2 ocean view rooms only got one. Staff couldn’t have cared less. Marnie the go between Expedia and the hotel was useless she said I could cancel the booking thru Expedia nice to put me in a position where I would have to find another hotel at 4pm with 7 in our party. Expedias agents 4 in total left me high and dry with no conclusion very disappointing after spending thousands of dollars with them thru the years
Douglas
Douglas、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年12月28日
Vanessa
Vanessa、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年12月19日
Limpieza bien, solo que vi una cucaracha.
José Gerardo
José Gerardo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年11月26日
This property is situated right on the beach. Which I thought would be nice. However, the excessive noise from the nightclubs in the area are a problem. The building itself is very dirty. The room that we got had a refrigerator that was not working. The room service was poor. The room is supposed to be cleaned every other day between 10 AM and 4 PM. My room is not cleaned until almost 6 PM after I complained. They cleaning of my room was so quickly they did not really clean much other than change my sheets. Also, the staff was not very friendly. I would not recommend this property for anyone to go. I will never stay there even if it was for free.
Michael Scott
Michael Scott、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年9月21日
No vale lo que cuesta
El check in fue toda una odisea. A pesar de haber pagado con más de una semana de antelación no estábamos registrados Tuvimos que esperar casi media hora hasta que al final encontraron la reserva. El hotel es viejo. Mobiliario viejo, toallas y sábanas viejas. Mal olor en general No justifica el valor que se pago por esa habitación
Giovanni
Giovanni、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年8月9日
Having a lot of family in Cancun/ Chetumal area we travel with them all the time and I was there for one night. The floors were very dirty, there were two used/stained towels when we arrived, that we didn’t care for put them to the side and during check out I was charged $100 Mexican pesos for the towel. There was also a lot of grime on the tub in the bathroom. You get what you pay for, but cleaning could have been better. The girl during checkout was not friendly, everything was fine and I wanted to come back but terrible experience checking out starting with the front desk employee that I will not recommend.
Nancy
Nancy、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年7月27日
Quiet spot for relaxing after a busy day. Shopping and nightime entertainment were abundant. Loved the view of the ocean from our balcony. A nice place to stay.
Gerardo
Gerardo、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年7月19日
Awesome
This was a nice place with a great view. Awesome location if your looking to go club. It does get loud throughout the day and night but overall a great location