When booking this villa they were very poor in replying - several time I had to resend messages / emails before I had a reply. Before we arrived, I tried to book a table for breakfast for the group that was staying, only to be told when the 1st of the group arrived, that the kitchen was not working as they had no chef - others were told it was due to having no hot water. They then booked a table up the street without telling us. We had difficulty getting new bath towels even when they were asked on several occasions. When asked if they had ice, we were told that they didn't, but they could buy some in for us which we paid for. On the 1st morning I noticed that 1 of the windows was broken and I advised staff of this. When we checked out, they told us that we had to pay for the damages, and they would not allow us to leave until it was paid for. I told them that I had reported the damage on the 1st morning. After some back and forwarding we were allowed to leave. After I had left, they then confronted other of the travelling party and wanted them to pay for the damage. I have now received another email / message chasing money for the damage.
I would not recommend staying at this Villa at all.
Beds are rock hard (some may like hard beds) no tea or coffee facilities. 2 bottles of water per day. No tissues (tissues supplied was a roll of toilet paper) Paper thin towels - 1 split when being used - and as they were very thin, they did not dry very well.
Peter
Peter、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年2月2日
Bali visit
The stay was amazing, villa was good but the kitchen could be improved in terms of cleanliness and warm food storage. Staff was very welcoming and friendly
Mucheki
Mucheki、9 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年1月26日
Proximity to Kuta and Seminyak and yet quiet. Beautiful grounds
宿泊されたお客様
6 泊旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年1月16日
Like a home away from home. Staff were excellent. 3 bedroom villa spacious. Villa Pool and main pool lovely. well maintained gardens. Would prefer buffet breakfast but alacarte still nice and tasty. A little away from beach and main drag. 15 min walk. But bluebird taxi only a few dollars to get you places
Deirdre
Deirdre、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年11月15日
5 Day stay
Checked out this hotel a few months ago and booked 5 days for this trip,i was very surprised that this hotel was so quiet and the staff were also very helpful anytime i needed something. I would not hesitate to stay here again, i was in a suite room on the ground floor
Dean
Dean、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年8月18日
宿泊されたお客様
6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年6月3日
Ellaine
Ellaine、2 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年5月4日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年4月5日
Nice new discovery!
Staff are lovely, friendly and helpful. Pool area great, room a little tired, but for cost it’s 👍. Breakfast simple, but very adequate and always cooked well and tasty. Food from menu was great also. Quiet location, but close enough to walk to everything. Will be back. 🙏
Susan
Susan、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年2月4日
Quiet and conveninet
The private villa was quiet and removed from nearby traffic, with a separate sitting area and smaller pool that was very peaceful. The hotel location was convenient to lots of local shopping, beaches and the airport, plus day trips. Room was spacious and the bed was comfortable. Staff was helpful with bags and requests and the provided breakfast was good. Overall very good and easy stay.