I was attempted to be charged a $200 incidentals fee because my address was in neighboring WV. The fee was waived but that is ridiculous. No other hotel have i stayed at locally charges any such thing. Not even in WV, i checked as a follow-up. The bathroom was not cmvery satisfactory luckily i come with my own cleaning supplies. There was a stain on the shower curtain as well as the tub. But if your just staying for a day or two your fine. The staff was pleasant.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 15 日
Robert
Robert、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 10 日
Nice Hotel
The room was clean and comfortable. The breakfast had many options and tasted fresh.
Tracy
Tracy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 10 日
One night stay
All employees were very friendly and helpful. The hotel was modern and clean. The pool water was cold.
Luther
Luther、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 9 日
There is a 200.00 incidental deposit for locals!
The hotel was very clean and mostly modern. The bathroom could use an update and replace the old tub with a low threshold shower. The staff was very friendly. I did not like being told I had to pay a 200.00 incidental deposit upon check in. This was not disclosed on the website when I booked. And I was told it was because I lived within 80 miles of the hotel. This is unacceptable and deceptive. This needs to be disclosed on the booking sites like Hotels.cim etc. If I would have known of that charge at the time I biike. I would not have booked thia hotel. They said it would be re
released the 200.00 back to my card within 5 business days. As consumers we have a right to the amount off these fees at time of booking. I will be contacting the BBB. I was told it's becauae the local people make messes. That is discrimination.
Michelle
Michelle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 2 日
They steal from disabled veterans
Absolutely disgusting pit ran by thieving hillbillies. Dirty room, trash in hallways, NO HOT WATER the ENTIRE time we were there, water leaking heavily from ceiling tiles in the hallway, hotel filled with dirty construction workers partying all night. Worst of all: I’m a 100% disabled veteran traveling with my service animal as I have been for over a decade with no issue. When checking in it clearly states I’m disabled with an animal on my reservation and I informed the front desk upon check in. The surly trashy old lady at the front desk was clearly not paying attention to me just joking with a bunch of dirty workers and didn’t care what I said. After checking out they charged me an ADDITIONAL $75 on top of the already ridiculously overpriced room rate of $129 because of a “pet fee”. When I called to ask why I was charged when traveling with my service animal, the disgusting old woman who checked me accused me of having a fake service animal and lying about being a disabled veteran then hung up on me!!!!! Never in ten years of staying at 100s of hotels with my service animal as a disabled Iraqi war veteran have I ever been treated this way. Luckily I was able to contact Holiday Inn Express corporate complaint department to lodge a formal complaint and was informed they’d be launching an investigation into the disgusting witch of a front desk manager for her horrible actions. Oh and this one horse town has literally NOTHING to eat!
Adam
Adam、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 22 日
Skiing
Nice place to stay
Donald
Donald、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 19 日
Cathleen
Cathleen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 16 日
Cassandra
Cassandra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 28 日
Mikhail
Mikhail、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 27 日
Brienne
Brienne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 21 日
Na
Kimberly
Kimberly、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 20 日
robert
robert、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 19 日
Staff were very friendly!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 19 日
We had a great stay other than some noisy neighbors at 2:30am on Saturday morning. The staff were awesome and really enjoyed the pool/hot tub. Would definitely stay again.
Lance J
Lance J、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 17 日
Stay here for Whitetail
We had a nice stay at the Holiday Inn Express. We stayed here for its proximity to the Whitetail ski area, for we enjoy shredding the gnar. The wifi worked wonderfully for remote work. We were surprised to learn there is a a hot tub in the pool area as it was not listed or shown in any of the photos. There is an exercise room which is open 24/7 to allowed pumping of iron at any time. The included breakfast was tasty and filled our bellies with the nourishment we needed to dominate all the slopes at the ski area. There was also cheap fuel right by the entrance.
patrick
patrick、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 14 日
Clean spacious rooms, breakfast was much better than the typical hotel breakfast; staff was friendly
Michael
Michael、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 12 日
Edson
Edson、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 7 日
Sarah
Sarah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 4 日
Paul
Paul、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 4 日
Average at best
The sheets were scratchy, overall appearance was average, poor quality remodel. Hair in the bathtub