Transportation is very inconvenient but the staff's response was very good. When I asked the staff about going to Manhattan or Yankee Stadium, they suggested the best way.
??
??、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月17日
Brief Stay
My stay was very brief, but I will say that I met Connie upon my arrival. She was super friendly, professional and hilarious. She cracked a few jokes while checking me in and giving me the run down of the fees and amenities.
The room was pretty clean other than the swedish fish candy on the floor near the bed. No big deal but it noticeable.
I would definitely return to this hotel.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月15日
Joseph
Joseph、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月14日
Gloria
Gloria、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月13日
Mike
Mike、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月11日
Clean, great location, Hot tub not in order
I booked this property because of the location, price, free parking, pool & hot tub. The location was perfect, 7 min drive to American Dream mall & 25 min drive to Manhattan. Price was great & parking was very convenient. The first night after freezing weather outside we wanted to come back and soak in the hot tub. It was out of order our entire 5 night stay. I would have booked another property knowing this. Huge bummer seeing as we booked a month ahead and if I called before to confirm it was running closer to the travel date prices would have been higher to book elsewhere for last minute rates.
Sara
Sara、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月6日
5+ hours to check in
Arrived early to a crowded lobby. "Laundry is down but we should be checking people in in 30 minutes." LIES. It took 5.5 hours to get a room after they bungled the order of arrival list too. On checkout day, the same thing was happening. Do not expect to check in on time here. I called manager 4 times. He was too scared to call back. Hilton customer relations helped instead. Ask for Escalations.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月6日
William
William、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月6日
The shower water is very weak.
We don't like the system, not enough water, especially to wash our hair.
G BENEDETTI
G BENEDETTI、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月5日
Very satisfied
I really enjoyed my stay, my room was clean and smelled good. I have no complaints. I’m glad I checked before going down for breakfast, they charge per adult and child.
Emiah
Emiah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月31日
Unfortunate Experience with Extended Check-In
We experienced a significant inconvenience due to a malfunctioning washing machine, which resulted in a delay of over 4 hours for check-in. Many other guests faced similar frustrations. While I understand that the staff were likely not at fault, it was disappointing that there were no compensation policies in place for guests affected by this situation.
I was particularly concerned for elderly guests or those with physical discomfort, who had no choice but to wait endlessly in the lobby for their check-in. It’s unfortunate that the system lacked a contingency plan to accommodate such circumstances.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月30日
Cara
Cara、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月30日
Conice R
Conice R、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月30日
Yassine
Yassine、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月29日
Brandice
Brandice、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
Great
Everyone who works at this hotel is beyond friendly. The gentleman at check in is too notch. Every seemed happy and up beat..looking forward to a stay there in the future