6/10 (良い)
2025年1月6日
Christmas family vacation with no WiFi
I checked in around 3pm. It was very unclear where to go to check in.. I was then advised to go to the dive shop to check in. The front desk lady stated “oh I was about to leave for the day”. How? If my check is at 3 and it’s 3pm.. nevertheless After checking in and getting the key I was walked to my villa by maintenance. The villa was nice but the property grounds need some up keeping. The TVs and WiFi also didn’t work. I walked back and forth until 10pm to a sister property trying to get help, Because there was no real front desk receptionist for the property. They sent the cable company out to fix the issues and ended up switching me to a different villa. The other villas were vacant until day before my departure. The smell was terrible but the WiFi worked. I was beyond frustrated and drained on day one. The housekeepers were extremely sweet and accommodating. Loved the hot tub on the roof. Pool was nice and well maintained. Only other concern was water pressure in bathroom sinks. Location was 10/10.. a few steps away from the beach and restaurants.
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