Has an initial issue but the manager took care of it to our satisfaction.
Unfortunately, we were not aware there was nighttime road construction outside the hotel. It went on all night both nights we were there
Angela
2 泊の友人との旅行
8/10
Very nice property and staff but the hotel itself has no services like food with almost nothing in walking distance.
Bridget
1 泊旅行
10/10
Great hotel, nice modern facilities and impeccably clean. We were travelling for a wedding and the staff were so accommodating with an early check-in so we could get ready. Parking was easy too. Thank you for a lovely stay.
Louise
1 泊の恋人との旅行
8/10
Room was not cleaned by 4pm and we had been out of our room since 8am not good enough
Vanessa
2 泊の家族旅行
4/10
The staff at this property were terrible, they were unable to do there jobs competently.
The property itself was great but not worth the effort to deal with the staff.
The area is not very close to restaurants and tourists areas
PAUL
1 泊の家族旅行
10/10
The staff members we connected with were most accommodating
Customer service is in their DNA!
I wish we had planned a longer stay!
Catherine
1 泊旅行
10/10
Polite and helpful staff, lovely well appointed and very clean room
LEE
1 泊の恋人との旅行
10/10
Great location for Interislander ferry. Friendly staff that gave me a late checkout which was very much appreciated. Nice room and great dining options nearby.
Lisa
1 泊の恋人との旅行
10/10
Nice overnight stay. Close to the ferry terminal.
宿泊されたお客様
1 泊旅行
10/10
From all the 14 day we travels the best hotel even with parking issues . Recommend to book parking ahead
Rita
1 泊の恋人との旅行
10/10
Convenient for ferry and lovely room, friendly staff
Sharron
1 泊の友人との旅行
10/10
Kay
3 泊旅行
4/10
three staff standing behind the counter but i was directed to a kiosk to check in. not welcoming at all and to be honest soured my experience overall.
i didn't realize that there was a rail yard behind the hotel - very noisy, especially at night.
not much in the way of restaurants nearby except for a Vietnamese which was closed.
room was ok but easy to hear outside noises and conversations / tv from other rooms.
wouldnt stay again at this hotel and would be reluctant to stay at a sebel in the future.
David
3 泊の出張
10/10
James
1 泊旅行
8/10
Mark
2 泊旅行
6/10
Ramari
1 泊旅行
10/10
Always a great stay here. Clean, modern and comfortable. Thanks Sebel
Kerry
1 泊旅行
10/10
宿泊されたお客様
1 泊の出張
8/10
Claire
5 泊の出張
6/10
No bar or restrauant
Roger
1 泊旅行
10/10
設施新,整潔,齊全。
Kwok Kwong
2 泊旅行
6/10
Room allocated was not what was ordered online
Jenny
1 泊旅行
6/10
Norman
1 泊旅行
8/10
A very enjoyable stay. Staff were very friendly and helpful. Great location.