We travel with our 5 years old daughter, message hotel 2 weeks head before we arrive to let them know we have a kid with us, ask for kids menu for dinner.However the hotel did not reply.
When we arrive the hotel, ask again for the kids menu. Mention we are happy to pay for extras fees if they charge for the dinner for kids. However, they only provide miso soup and rice only!!!!!! For our daughter. Which is not acceptable.
We make a complain, and they provide extra food. But they did not mark down we have a kid with us, in this case. The next morning. Our daughter have. Nothing to eat for breakfast again.
We are so disappointed with his.