We had booked a specific room and was put into a lesser value room and charged for the room we booked. When we inquired we were told that room we booked was not available. There was hair in the tub and the sunk in the room was dirty. We were allowed to stay in the room we booked. Even though it was supposed to be painted but was ready to be used. We were also double charged for our stay.
Todd
Todd、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 6 日
rooms and hotel appeared to be clean bed was comfortable i was unhappy that they didn't tell me that the pool area was closed when i booked the room i got woke up sunday morning 8:04 to a text they were wondering what time i was checking out, they had the worst un stocked hot breakfast i have ever seen i lost my appetite looking at it
Thomas
Thomas、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 29 日
Sandi
Sandi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 18 日
Needs Improvement
First the hotel charged a $50 amenities fee, which you get refunded after check out (but takes 5-7 days). I didn't know about the extra charge until check in. By that time you're stuck because it's past the cancellation time. That should've been added on the website when making a reservation.
The hotel: Air conditioner didn't work and the panel was off, toilet kept running all night and the tank had a mismatched lid, no hot water for the shower, phone missing, in the hall it smelled like someone had been smoking marijuana properly in their room. I will say the staff at the front desk were friendly and professional. But the facility needs some improvement for travelers to enjoy their stay.
Steve
Steve、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 18 日
Marcus
Marcus、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 11 日
Terrible-do not book here
The place smelled like mold. The room was hit and damp. The clerk did not know how to find a differeroom and gave all kinds of valueless excuses. It was midnight and we left abd found a different location. It was NOT what I wanted to deal with after a 4 hour evrning drive.
Leslee
Leslee、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 8 日
Go elsewhere
This place was absolutely horrible. We got to our room, the furnace was way up. Couldn't turn it down. The bathroom door didn't have a handle on it. Then we found dog poop on the floor. Ended up getting a new room. That one had a pile of human hair on the floor. The walls in both room are falling apart. If it wasn't late at night I would have went else where. This place should be turned into the state health department. Absolutely horrible. Can't believe I paid money for it.
Vaughn
Vaughn、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 1 日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 1 日
The room was very off to me because there was a window that was one hole wall so I had to pull curtains closed and prop chair against it because I was pretty uncomfortable
Annelise
Annelise、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 25 日
Not very pleasing, but they’re working on it. Nice place to stay young girl at the front desk was very pleasing very helpful.
Teresa
Teresa、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 18 日
Heather
Heather、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 8 日
Took us 3 attempts to get a room that wasn't dirty or something that didn't work. Service was descent and beds were comfortable. Bar was awesome.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 8 日
Gayle
Gayle、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 5 日
was a great stay. one problem when i asked what time the pool closed they didn't tell me that the pool was closed until futher notice. they gave the time the pool closed for the night
Chrissy
Chrissy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 2 日
Small little casino and bar downstairs, karaoke night
shawn
shawn、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 24 日
Michelle
Michelle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 17 日
Amber
Amber、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 13 日
bathroom was not good at all
Chase
Chase、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 12 日
Chester
Chester、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 6 日
katie
katie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 2 日
Sorry but this hotel doesn't accept local people and they rejected my reservation because of that but they did reimbursed my money. So unfortunate i had to rush and find another place to stay in the middle of the night.
Jazmin
Jazmin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 1 日
Jason
Jason、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 31 日
We are having a hard time getting a refund due to a new owner during the time we stayed at this hotel.