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Grand Hotel Kempinski High Tatras

5.0 star property
Štrba ski hotel with spa and free ski shuttle

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Kempinski High Tatras

Indoor spa tub
Exterior
Billiards
Couples treatment rooms, body treatments, aromatherapy
Suite (Romantic) | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free ski shuttle
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
For families
  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is ￥49,264
￥52,368 total
includes taxes & fees
Jan 12 - Jan 13, 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

View from room

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite) | Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 72 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Valley View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite) | Premium bedding, down comforters, minibar, in-room safe

Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Bathtub, Mountain View (Lake View Junior suite)

Junior Room, Bathtub, Mountain View (Lake View Junior suite) | Premium bedding, down comforters, minibar, in-room safe

Junior Room, Bathtub, Mountain View (Lake View Junior suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

View from room

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite) | Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite) | Living area | Flat-screen TV, pay movies, heated floors

Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite) | Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 70 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Valley View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Romantic)

Suite (Romantic) | Premium bedding, down comforters, minibar, in-room safe

Suite (Romantic)

Highlights

Separate sitting area
Private rooftop spa tub
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Kupelna 6, Strbske Pleso, Štrba, 059-85

What's nearby

  • Tatra National Park - 1 min walk - 0.0 km
  • Štrbské pleso - 12 min walk - 1.1 km
  • Tatra National Park Slovakia - 20 min walk - 1.7 km
  • Gerlachovsky Stit - 35 min drive - 19.4 km
  • Mount Kasprowy Wierch Ski Resort - 103 min drive - 77.6 km

Getting around

  • Poprad (TAT-Poprad - Tatry) - 22 min drive
  • Strbske Pleso Station - 4 min walk
  • Tatranský Lieskovec - 12 min drive
  • Štrba Station - 14 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Koliba Patria - ‬7 min walk
  • ‪Restaurant Stará Pošta - ‬5 min walk
  • ‪Tatranská Horčiareň - ‬5 min walk
  • ‪Koliba Žerucha - ‬13 min drive
  • ‪Hotel Crocus - ‬5 min walk

About this property

Grand Hotel Kempinski High Tatras

Grand Hotel Kempinski High Tatras features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Grand Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a free kid's club, and a bar/lounge. Ski passes and storage are also available.

Languages

Czech, English, German, Hungarian, Polish, Russian, Slovak

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 50 per day; includes in/out privileges)
    • Onsite valet parking (EUR 50 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Free train station pick-up
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Free children's club
  • Childcare in room (surcharge)

What to do

  • Segway rentals/tours
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Ice skating nearby

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (2370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Segway rentals/tours
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Art gallery on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Zion Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Grand Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 110.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night (maximum EUR 70 per stay)

Parking

  • Self parking costs EUR 50 per day with in/out privileges
  • Valet parking costs EUR 50 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 18 years old are allowed in the swimming pool until 8 PM only.

Also known as

Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Hotel Štrba

Frequently asked questions

Does Grand Hotel Kempinski High Tatras offer free cancellation for a full refund?
Yes, Grand Hotel Kempinski High Tatras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Kempinski High Tatras?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel Kempinski High Tatras?
Yes, pets are welcome. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Kempinski High Tatras?
Yes. Self parking costs EUR 50 per day. Valet parking costs EUR 50 per night. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Hotel Kempinski High Tatras?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one way.
What are the check-in and check-out times at Grand Hotel Kempinski High Tatras?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Grand Hotel Kempinski High Tatras?
No, this hotel doesn't have a casino, but Casino Excel (24-min drive) is nearby.
What is there to do at Grand Hotel Kempinski High Tatras and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes segway rentals. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hotel Kempinski High Tatras also has an indoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Grand Hotel Kempinski High Tatras?
Yes, there's an onsite restaurant, Grand Restaurant.
Does Grand Hotel Kempinski High Tatras have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hotel Kempinski High Tatras like?
Grand Hotel Kempinski High Tatras is a short 4-minute walk from Strbske Pleso Station and 12 minutes' walk from Štrbské pleso.

Grand Hotel Kempinski High Tatras Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lukas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the money, few other options in the area probably better. Over priced with less amenity . Not to mention , the spa receptionist did have much of decency . If you don’t speak Slovak , look somewhere else.
Anas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Jan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jiri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect!
Pavlína, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heaven on earth!
Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Michelle, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vedant, 2-night trip
Verified Expedia guest review

4/10 Fair

We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.
Gabriel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerald M, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very much a top luxury Hotel with priced accordingly. Staff and service excellent. Spa great for relaxing with Bar service and stunning views. Rooms luxurious and views either side of the Hotel stunning. The Hotel set on the beautiful Strba Tarn against a backdrop of stunning mountains. Great walks / hiking trails very worthwhile but note they are long and quite hard to hike (proper footwear essential). Highly recommended Hotel. Thank you for our stay.
Robert, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel situated by the lake. Highly recommended, the staff were super friendly and the facilities were top notch.
Johnny Mai, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is exceptional. It's the most famous in Slovakia. The service is perfect. Has great rooms. Amazing food. Great spa with indoor pool. Area is gorgeous.
John, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jana, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

JAROSLAW, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

Jana, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.
MALGORZATA, 4-night family trip
Verified Expedia guest review

6/10 Good

The property/service/staff does not live up to the usual Kempinski standard. The signature smell of this property is an ever-present somewhat coal-like smoke from the fireplace - starting with the lobby and affecting the outside.
Milan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kempinsky in High Tatras is one of the most beautiful hotels out there. It’s absolutely stunning with the most amazing surroundings and the friendliest and most helpful staff. We have stayed here few times before and definitely will be back. The presidential apartment is very very special. Almost forgot to mention the stunning Zion spa.
Jan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceptionally welcoming and quality service
My wife and I stayed Grand Hotel for the first time but have previously been to the Presov region. We found that the service from all of your staff including but not limited to; Valet parking / luggage carriage support, reception, bar and restaurant staff including during the breakfast buffet, housekeeping, spa and all were professional, courteous, supportive and always welcoming. It was what we were expecting however and under the circumstances with travel whilst the covid pandemic is still present, were pleasantly surprised that your attentiveness, covid restriction management and service was extremely good. The quality of food in the restaurant was exceptional. The staff at the Spa were supportive and welcoming. The support from all at reception and valet / door person when we had a "situation" with misplaced car keys to help us to take our additional PCR test at Dom Seniorov was very much appreciated. The Hotel and local area is beautiful and tranquil and it is a wonderful place to come to experience nature, wonderful surroundings, amazing views, attractive buildings and can be equally suited to romantic or activity based or relaxing getaways. and all of the above reaffirms our interest to travel to stay at the Grand Hotel Kempinski, High Tatras again (hopefully soon).
Hotel front view Panoramic
Hotel Spa
Lake - Gazebo
Lake - view from Spa2
Shane, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

מלון מהאגדות
מיקום המלון מושלם! ספא מעולה! אדיבות הצוות מצויינת. החדרים גדולים אבל בלי מזגן ובלי כל השרותים המפנקים. ( שרותים ומקלחת יחד, כיור אחד) חדר ארונות ענק בחדר. אם תופסים מחיר זול שווה להגיע! ארוחת בוקר מעולה אחת העשירות שאכלנו
ronit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Kempinski is amazing, the best what I could try in Europe!! The very pleasant staff,
Lukas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great winter week in the mountains
We had a fabulous week. The hotel is amazing and located in a beautiful place. Great staff made our visit special.
jan-erik, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience in honeymoon suite
We stayed in the honeymoon suite which was huge and lovely, however the stairs to the jacuzzi on the roof were a bit scary. Service on the whole was excellent, they catered for all our needs, we used the spa and had an excellent Tower Dinner. Could do with more vegetarian options on all menus.
Ben, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING HOTEL. Actually perfect and great value considering the experience and the spa!! Beautiful in every way with great service and honestly didn’t pay that much as booked in advance!
amelia, 1-night trip
Verified Hotels.com guest review