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iStay Hotel Ciudad Juarez

3.5 star property
Central Ciudad Juárez hotel with indoor pool, connected to a shopping center

Choose dates to view prices

Step into iStay Hotel Ciudad Juarez, a vibrant retreat in the heart of Ciudad Juarez. Indulge in on-site shopping, unwind with a spa treatment or cocktail at the bar, and stay connected with free WiFi. With an indoor pool and gym to keep you active, this hotel offers convenience and relaxation.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Childcare
  • Connecting rooms available
  • Pool
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • Conference center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is ￥11,270
￥12,855 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

In-room safe, desk, blackout drapes, iron/ironing board
Krystal Urban Ciudad Juárez by US Consulate
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,933 reviews
The price is ￥11,849
￥13,271 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Krystal Urban Ciudad Juárez by US Consulate
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About the neighborhood

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.2 km
  • Plaza de las Americas - 3 min walk - 0.3 km
  • Ciudad Juárez Art Museum - 9 min walk - 0.8 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 24 min drive
  • El Paso International Airport (ELP) - 25 min drive
  • El Paso Union Depot - 18 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Fiesta Inn - ‬2 min walk
  • ‪Corralito - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

When you stay at iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can take a dip in the indoor pool or grab a bite to eat at Restaurante la Pergola, which serves breakfast. Also, Sun Bowl Stadium and Fort Bliss are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante la Pergola - This restaurant serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 25 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?

Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at iStay Hotel Ciudad Juarez?

Yes, there's an indoor pool.

Are pets allowed at iStay Hotel Ciudad Juarez?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at iStay Hotel Ciudad Juarez?

Yes, there's free self parking.

What are the check-in and check-out times at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM.

Is there an onsite casino at iStay Hotel Ciudad Juarez?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.

What is there to do at iStay Hotel Ciudad Juarez and nearby?

IStay Hotel Ciudad Juarez has an indoor pool and a fitness center.

Are there restaurants at or near iStay Hotel Ciudad Juarez?

Yes, there's an onsite restaurant, Restaurante la Pergola.

What's the area around iStay Hotel Ciudad Juarez like?

IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 17-minute walk from Paso del Norte Cultural Center and 3 minutes' walk from Hospital de la Mujer.

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iStay Hotel Ciudad Juarez Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bathroom
Food
Location
Bed
Upgrade
Booking
Air conditioning

What guests liked

  • Breakfast was consistently described as delicious, good, and excellent by multiple guests. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel
Jorge, 1-night trip

10/10 Exceptional

I love this hotel
Amanda, 1-night trip

10/10 Exceptional

Excellent place. Breakfast is awesome
Amanda, 1-night trip

10/10 Exceptional

Great hotel as always
Gilberto, 1-night trip

8/10 Very good

Amenities,breakfast was good
Lalo, 2-night trip

10/10 Exceptional

The place was amazing, hotel staff was friendly. Will stay there again.
Surruge, 2-night trip

8/10 Very good

Good location
jose, 3-night trip

10/10 Exceptional

Overall good hotel for our short stay.
Johanna, 1-night trip

10/10 Exceptional

Front desk and staff specially Fernanda, checked us in starting great customer service throughout our stay.
Erin, 1-night trip

10/10 Exceptional

Excellent place
Jorge, 1-night trip

10/10 Exceptional

Great hotel.
Ernesto, 1-night trip

10/10 Exceptional

It was super nice this was our third time staying here
Luisa, 2-night trip

10/10 Exceptional

Is a very nice Hotel, loved the room and the food! Thanks
Rosi, 2-night trip

10/10 Exceptional

Loved the staff fantastic place
Saul, 1-night trip

10/10 Exceptional

Todo excelente
Bryan, 2-night trip

10/10 Exceptional

Stayed 3 nights and hotel felt secure and was clean. Included breakfast was our stay and that was delicious. Friendly staff and nice open area. Will stay again.
Silbia, 3-night trip

10/10 Exceptional

I’ve stayed here several times & I feel comfortable & enjoy the stay every time.
Selene, 2-night trip

10/10 Exceptional

Great
Victor, 1-night trip

10/10 Exceptional

Lovely staff. Good location
Mariangel, 2-night trip

8/10 Very good

The cheaper alternative in Juarez compared to the hotels across the street. Rooms are good, cooked breakfast and nice seating areas. Good deal for the price, but not a honeymoon destination.
Ralf, 3-night trip

10/10 Exceptional

I love this hotel very quiet nice people and it's close to everything it's been 14 years they go to this hotel and I love it thank you very much for everything that you guys do
Marisol, 3-night trip

10/10 Exceptional

Everything was great 👍
Victor, 1-night trip

8/10 Very good

Staff was very welcoming and professional. Room was clean and AC worked correctly.
Miguel, 1-night trip

8/10 Very good

Ok
jose manuel, 2-night trip

10/10 Exceptional

Great staff excellent service
Armando, 2-night trip