Unfortunately the pics do not show reality. As soon as you pull up you know you messed up. You sign in at a side window like a gas station. In my case it was 11pm with toddlers in tow and had to be somewhere by 630am we had to stick it out. Room had the appearance of upgrades but had an odor. The bathroom had some sort of red smudges on the wall the bath tub had someones hair in it around the sides. Day 2 after our first event we were able to get back early enough to relax before bed and an early flight. Pool was dirty. Neighbors clearly live on site more like a transition home . No parking night 1. Breakfast starts at 7 so if you have early plans you lose out. I attempt to get my kids ready for bed to find how filthy their feet are from the floors. The rooms curtains didnt cover the windows which was facing the balcony. The lights beemed in the room all night. People yelling and making noise in the parking lot all night.
Some positives are the beds were comfortable, the air worked well, and the room was spacious.
Amber
Amber、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月10日
Jaime Mauricio
Jaime Mauricio、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月9日
Walkway dirty cigarette butts. Doesn’t look like they swept or cleaned in some time. Trash outside our room was overflowing and never emptied before we left. Swimming pool is basically in the parking lot. With bar fencing around it. At least enclose it for a little privacy.
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月27日
Stay away from this property as hotel management completely denies customer ever complained and lies about it. They don't rectify any complaints nor even attempt to. Unsafe place full of shady people, shower pressure insanely low, AC unit was not working at all, front door was very very hard to open and required a heavy push to open. Not the service you expect for top dollars you pay for this property. Stay away.
Vinay
Vinay、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月23日
The housekeeping at this place is terrible. Had to send towels everyday to get washed so from 11 am till 4pm we had no towels. They never did housekeeping in the 4 days we stayed there. Had to always ask for toilet paper and towels. Will never return here.
Leonardo
Leonardo、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月17日
fernando
fernando、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月16日
Katie
Katie、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月15日
We had to leave early because the area was unsafe and people were yelling in the halls at night and throwing trash cans
Catherine
Catherine、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月10日
Hot tub didn’t work
Daniel
Daniel、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Jovanna
Jovanna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Juan
Juan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月6日
Alejandra
Alejandra、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月5日
Kahaku
Kahaku、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月2日
This is not a 4 star property. The outlook is very ordinary but the room was very clean.
The water has no pressure so good luck with taking a bath. The breakfast was very disappointing.
Ahmad
Ahmad、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月1日
Stay away!
Joseph
Joseph、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月30日
Unsafe fellow occupants & neighborhood & jacuzzi cold water only & no elevator service
LAUREANO
LAUREANO、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月30日
Mahesh
Mahesh、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月28日
I wouldnt choose this option again
Jose Salvador Flores
Jose Salvador Flores、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月27日
My wife and i stayed 3 nights our bedding was only changed 1 time all maid did was remake the bed everytime. Also door didnt close securley looked like had been kicked in before worst hotel ive ever stayed in never again
James
James、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月27日
Stephanie
Stephanie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月27日
The hotel was dirty and the room stank. There was a dead cockroach in the bathroom. The breakfast area is terrible, very small and does not look clean. the staff is not friendly at all. There were people having a party at 3 o‘clock in the morning shouting and singing in the next room and many men walking in front of my room at that time. I saw them because I couldn't sleep because of the noise they were making. Very uncomfortable and scary. Due to that bad experience I had to leave the next morning and the manager did not care about the inconvenience I had nor did he want to refund me the money for the rest of my stay. I will never go back to that place again. Pay a little bit more and look for a safer and cleaner place. Lesson learned.