After a long day of traveling, I get to the hotel at 1am. When I got there the door was locked. The gentleman open the door and ask how can he help. I said I had reservations for my room and he said no. All the rooms are sold out. I explained to him I had my reservation number and had The money withdraw from my account. There was no apology given as far as the hotel overlooking the rooms and no solution on how to help get another room. He said just go across the street. The gentleman in the front stated he told someone to take it out of the system because the rooms were booked and they didn’t. Not a great experience at all. I was traveling with my son at 1:30 in the morning to learn that the hotel overbooked not what you want to be in as a parent.
Luis
Luis、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月24日
Manuel
Manuel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月16日
It was wonderful relaxing n quite
kuki
kuki、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月12日
Gabriel
Gabriel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
Rosa
Rosa、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
For the price it was amazing, super clean
Rosa
Rosa、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月6日
Room was clean bed was good , only issue was no hot water , that’s not good, they need to fix this
Robert
Robert、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月31日
We always stay here & probably will next time too!
I love to stay here. It’s the most affordable place while still having cleanliness and comfort. The desk persons were always nice anytime we stopped by. We did have issues with our door key reader two nights in a row. It took half and hour but the night security always fixed it. However, the housekeepers seriously need an attitude adjustment. We overslept from having too much fun the night before and the housekeeper lead was very nasty and sharply spoken when she told us, “you need to get out of the room or you will have to pay for another night!” I get it, there’s a check out time, we overslept and they have a job to do. But the message could’ve been delivered a different way, especially since we had to wait outside 2 nights in a row while waiting to get our doors open.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月8日
Lisa
Lisa、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月18日
Nos entregaron habitaciones totalmente sucias, sábanas y toallas manchadas, baño asqueroso, con pelos por todos lados
Jhulianna
Jhulianna、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Great staff
tamara
tamara、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月8日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月3日
Fresa
Fresa、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月3日
Clerk barely spoke English, mattress were terrible. Will not be stay at this location again.
DONALD
DONALD、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月3日
Getting what you paid for with a slight tip in scales towards your favor.
The rooms were not very sound "proof" as we EASILY heard a soda can opening, someone's TV, people talking (and more). There also happen to be fireworks across the street and they sounded like they were in the next room. This goes for the restaurant/club that's in the same parking lot or property. But the beds were fine, although it said 2 queen and it was 2 full sized. The TV is REALLY undersized, the design for the bathroom area is lacking. But there was a half-sized refrigerator (no microwave) and great a/c. It is pretty convenient to a lot of locations and the curtains were surprisingly good without being the typical heavy duty you're used to. If you mainly need a bed to stay in this really did the trick and it was far cheaper than MANY other options.