Our stay this time was horrible. The side of the bed was very dirty and dusty. The shower hot and cold was not working. It would not adjust upwards. The faucet was not working properly also. The room smelled very old and dirty. The walls has water stains and small cracks. It seemed everything went down from 2 years ago.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
Lekeasha
Lekeasha、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月6日
Rodolfo E
Rodolfo E、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月4日
Not a princess
Room did not have washcloths, soap along other products advertised. Bathroom was not clean and sanitary. Took a long time to have those rectified. The rooms have a rundown look and everything is falling apart.
Staff was friendly and willing to assist
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月1日
Poor place need to be fixed
AC stop working the second day, move to a room with no balcony (had a smoking balcony the night before) got relocated to a room near the elevator and no hot water
Vijai
Vijai、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月22日
Bandole
Bandole、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月21日
Marco A
Marco A、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月21日
Besides a few roaches and a small leak in room 426,my stay at the hotel was enjoyable
Bandole
Bandole、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月5日
The room needs to be cleaned better also the shower stall, the floors, under the cushions of the couches
Natasha
Natasha、12 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Wonderful staff, pleasant stay.
Stayed for 2 nights in Oct 2024.
The good stuff: Friendly, courteous and welcoming staff. Malaika at front desk was especially efficient and humorous during check-in and enquired about our needs throughout-out stay. Amanda during check-in was also quite helpful.
Alston from maintenance and Shellon G and Bolessa J at the poolside restaurant were very helpful and accommodating.
The room we had was spacious, linen and towels clean and a/c working well.
The poolside restaurant was clean and the tables well spaced to afford some dining privacy.
The not so good:
The safe was not working when we arrived and there was a space in the closet ceiling where the tile was not replaced. One of the bulbs over the sink was out. I must emphasize that Malaika contacted maintenance immediately when these were brought to her attention. Alston arrived to fix the safe and take care to make sure the taps worked. We asked that the ceiling and light bulb be fixed later, as these issues were not a bother during our stay.
One concern is the design of the bathroom. There are no hooks to hang towels when using the shower. This means that a person will need to step out and take a few steps to get the towel. This is a potential accident due to slipping on the floor with wet feet. Also, check the drainage of the shower. Maintenance work on the 4th floor left the carpets a bit messy. The music from the Fun Fair is an annoyance.
Mall, supermarket, and casino close by.
Overall, a pleasant stay.
Andrew
Andrew、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月2日
It was comfortable and breakfast was good
宿泊されたお客様
2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月28日
Dion
Dion、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月8日
Out dated rooms,
宿泊されたお客様
4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月7日
We stayed there for 5 nights and the don’t clean the rooms. It’s really run down. It’s upgrading desperately. During the morning, the staff pass around to collect all the dirty towels but then they don’t replenish them. We usually have to ask them to bring and it takes another hour. The stay was terrible. The only reason why we kept staying here is because it’s closed to everything. The cricket stadium is a walk away and GT is a 15 minutes ride. Other than that, even the breakfast quality is no good anymore.
Trisha
Trisha、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月4日
We have always stayed at this hotel due to the great continental breakfast and decent price. The manager at the front desk is great and always addresses our concerns. Would suggest a refresh of the bathroom shower for sure. Other than that clean rooms, bring wash cloths as those seemed to be limited for some reason. Walking distance to a grocery store which is great as well.
Karima
Karima、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月29日
Earle
Earle、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月28日
Jaianan
Jaianan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月27日
Old bad place
Luis
Luis、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
Philippe
Philippe、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月25日
For $200 per night I would expect a room in excellent condition but instead the floor is dirty bathroom is dirty room has cockroaches running around ac not working properly
Helene
Helene、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
The overall experience was excellent. The food was great. Service was excellent. The front desk staff and the security officer were perfect and professional. I felt safe and protected when I saw the security. The security did his job up to paar at all times, even when there were lots of people coming into the facility. He knows his job and did a great job.