We stayed at this hotel two years ago, and had a great experience. Our initial experience this trip was not the same. The only elevator was out of service. The front desk person did not express any apologies for the inconvenience. She said it would be repaired the next day. Our room was on the 3rd floor, and there were no 1st floor rooms available. I explained that my husband had a back injury and could not carry our heavy suitcases up a couple of flights (we were traveling for an extended vacation). Eventually, she had someone carry them up the stairs for us, and we were thankful for that. We stayed three nights and the elevator was never repaired. Other than that, we had a nice experience. The breakfasts are good, the staff was kind and helpful. The building is showing its wear.
