I am disappointed that when I reached the hotel to check in I was told I that they didn’t have my reservation and they have no rooms. I had to request and prove to them that I had reservations. I had to wait for three hours before the room was made available. Expedia's may want to check why the reservation was not available with the hotel. Staff members were helpful to accommodate but this situation should not have happened to begin with. I would like Expedia to address this so future guests booking through Expedia don’t run into such issues.
Sarita
Sarita、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年1月25日
Unpleasant stay
This is the first time i realised staying at this hotel is that some of the staff are very dishonest. 2 days in a row Money was taken out of my bag. I asked for cctv footage yo see who all went into our room but i was diverted to check the trolley of the room service. I kept on asking for the footage but no one bothered to take any action. Me and my husband suspect one staff named Himanshu. The hotel management should take some action and my stolen money which was inr21500 should be refunded. We stay in hotels thinking its the best trusted place. Pls publish this review so that other people thinking to book this place are more careful. This should be brought the the attention of the owner Mamta Pandey as to what’s happening behind her back
Pooja
Pooja、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年12月27日
Apeksha
Apeksha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年11月8日
Staff is excellent, ready to help.
Sushama
Sushama、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年10月6日
Rekha
Rekha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年9月10日
Good everything!
Gautam
Gautam、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年7月27日
Shivani
Shivani、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年2月28日
Very slow service. The sheets feel dusty. Ac is controlled by reception.