Poor excuse for a so called luxury hotel. Location good, but standard in lobby, restaurant, and rooms was poor. Low maintenance, bad cleaning and old linen/towels (holes and stains).
The worst part was the Xmas dinner. It was expensive, no table cloth, bad meal and loud party music.
Ingrid
Ingrid、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月25日
Stay away!
Avoid this hotel. The only good thing is the location. Building and rooms are not well maintained and there is dirt and garbage everywhere. Service is sloppy and basic features such as keys are problematic (we asked for more keys and were told they could be issued at a cost). Breakfast was poor. Mandatory Christmas dinner was overpriced and unbearable due to the loud and horrible live music. We had to ask for our room to be cleaned. In summary - stay away!
Kristine
Kristine、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月21日
Lite, koselig hotell med sentral beliggenhet!
Lite og hyggelig hotell med svært sentral beliggenhet i hjertet av old quarter. De ansatte var veldig koselige og behjelpelig! Ikke den beste frokosten, anbefaler heller å kjøpe frokost selv på et av mange steder i umiddelbar nærhet
宿泊されたお客様
4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月19日
Baolan
Baolan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月18日
Alfredjan
Alfredjan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月13日
Christina
Christina、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
Christina
Christina、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月12日
Overall good experience just that design and everything is old.
Yun Sheng
Yun Sheng、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月7日
Mike
Mike、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月6日
YU YUAN
YU YUAN、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月6日
第一天住还有大老鼠。毛巾有许多破的,水压也不够
YU YUAN
YU YUAN、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月5日
Ernesto
Ernesto、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月26日
Excellent location, good value
This hotel had a great location at a great price. The room we stayed in did not match the images on the website. I believe those images are from the sister hotel which is across the road. The rooftop bar is also not at this hotel, it is at the sister hotel across the road. Only a 2 minute walk away.
The room was fine. The air conditioning was amazing! The staff were lovely. The room had some parts that needed to be touched up, such as the skirting boards and some parts of the walls were stained but nothing worrying, only aesthetic fixes needed.
Overall at this price it was worth it.
Roisin
Roisin、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月22日
Not like the pictures.
The photos are a bit deceiving. It’s not as nice as the photos. Hotel seems nothing like the pictures. Also, the bar is not located in this actual hotel. It’s at a different hotel. I checked in at 2 PM got escorted to two rooms. None of them were clean housekeeping was still working finally checked in the third room that was already.
Jessica
Jessica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月16日
Jojie
Jojie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月14日
My worst experience :(
Hanoi has a thousand of hotels. I truly think people should have better choices. I would not recommend people staying in this hotel.
Their English is bad . And kept ignoring my call all day .
I know this hotel would deny it but it’s true that i have never ever experienced this before.
No need to risk your travel to a bad experience. I truly believe travelers could have better choices.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月13日
Good located and clean
Good location of the hotel, and nice and clean. However, maybe a bit run-down for 4 stars but also read that in the comments. However, very friendly and helpful staff (like all of Vietnam), clean rooms etc. Ok breakfast buffet.