Booked this property 2 weeks in advance for family trip to florida. When we arrived we tried to check 2 hours early was told the room had not been cleaned yet. We have kids with us so we went to change to go to the pool to find out it has locks on the gates. We went up to the desk to ask about it and she told us that the manger said it is closed until further notice. With being 7 hours away from home and still 5 hours to go thw next day this was
Rebecca
1 泊の家族旅行
4/10
Family showed up about 1.5 hour early and the room was just then being cleaned. So went for lunch and came back to check in. Got settled and then we to go to the pool and ot was chained. Went to ask and they said "oh my boss said thats its closed until further noticed " nothing was mentioned about that when we came early and when we checked in when they saw 6 kids with us.
We could have found another hotel with a pool that was open if they had told us at check in before charging us.
That was the main purpose of us picking that hotel. So 7 hours away from home and having nothing to do with 6 kids. Very irrtating!
Tabitha
1 泊の家族旅行
4/10
It was not a bad hotel but I booked the room for the pool. It was closed and the air conditioning didn’t work in the room they booked us in but they did offer to move us. Just sad about the pool. You should update your online to represent the fact of NO POOL
Kenneth
1 泊旅行
8/10
Breakfast was good.
All else was OK
Steve
1 泊旅行
10/10
Dwayne
4 泊の家族旅行
10/10
chasity
3 泊旅行
6/10
Michelle
1 泊の家族旅行
6/10
In an effort to not be overly critical of a budget hotel, all I will say is you get what you pay for. The room was fine, but in need of cosmetic repairs. The bed was fine, but the pillows we lumpy. The breakfast was fine, but nothing exciting. It is fairly close to the interstate and there are several restaurants and stores close by.
Jamie
1 泊の出張
10/10
Hilary
3 泊の出張
6/10
The staff were very unfriendly and hateful. Gentleman got very mad at us for getting stuff from the continental breakfast that was left over at 4 mins past time that was going to get thrown away. He pushed me and another guest.
Angela
3 泊の家族旅行
10/10
Clean and safe environment for our family stay. The pool was clean and breakfast was full.
Michael
1 泊の家族旅行
10/10
The staff was friendly and check-in was quick and easy. Located near lots of food choices.
Mary
1 泊の家族旅行
10/10
Let us check in early after a long day of driving.
James
1 泊の家族旅行
10/10
Everything was clean and bathroom handicap accessible was great. Friendly staff and breakfast offerings.
Scott
1 泊の家族旅行
10/10
Ashley
1 泊旅行
6/10
There was a very strong musty smell in the room that was quite overwhelming. The base of the beds were ripped and torn. This conditioned was clearly visible when entering the room and because of the way the beds were made up. It felt very shabby and not well maintained. The refrigerator also looked like it had been dragged behind a car for about 10 miles.