We stayed here for 12 nights from October 5 to October 17 to watch the Rugby World Cup.
The staff were all friendly, both front desk and cleaning staff. Except for the middle-aged man with glasses at the front desk...
We had him book a taxi for us.
When the taxi driver arrived at the hotel, the front desk man shook hands firmly. they are in collusion. Both men fraudulently quoted prices. Be ashamed. Do not take a taxi from this hotel.
Dear Princess Caroline Hotel Owner
The hotel is very clean and friendly and the service and location are perfect in our opinion.And it is a wonderful hotel that we would refer to our family and friends visiting for the Olympics and sightseeing. Your hotel is beautifully renovated and ready to welcome many guests.However, one bad hotel staff member makes it a disappointing hotel. Please investigate. Please understand the last bad memory of our trip.