First, they surprised us by offering us an unexpected room upgrade - a full ocean view on the 18th floor with a beautiful beach and of course Bohol Island in the far distance.
The staff was friendly and courteous, and they were quick to respond to our requests.
The breakfast buffet was a delight with a wide variety of items to choose from.
The fact that there were so many nice restaurants and spas around the hotel also excited us.
Unfortunately, several groups were staying here, and a few of them were very ill-mannered and unpleasant, but that was not the hotel's fault.
We would visit here again when Ibiza Beach Club re-opens.