1. Cartain/Blind was broken, and the hotel could not fix the situation nor change the room
2. Bathroom/shower is having an issue
3. The floor has a mess
4. For the quality of room & services, it is over price
Mike at the front desk was super accommodating! Thoroughly enjoyed my stay
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月17日
Annette
Annette、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
Needs refund from Hotels.com
The Hotels.com reservation did not make it to my hotel. I paid for the reservation the night before, but it was not on file at the Hampton Inn. I had to pay again for the room. So I need hotels.com to refund what I paid directly to the hotel on arrival.
Pete
Pete、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月8日
From the housekeeping lady LJto the lady at the breakfast bar to the front desk 👍👍
Steven
Steven、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月3日
Night from hell
We booked this hotel in Novi/Commerce Twp for the weekend. We had a room above us that kept jumping and stomping. It sounded like they were going to come thru the ceiling. Finally called the desk at midnight,as our 4 and six year old were kept up all night. The desk clerk was extremely kind and said they would take care of it. It did stop most of the noise, but we checked out and didn’t stay the second night, choosing to cut our visit short. We were all too exhausted from lack of sleep.
Janet
Janet、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月21日
Ronald
Ronald、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月20日
Not the quietest or cleanest hotel
Room was old and needed some updates such as torn carpet and peeling paint. The next morning, the house keeping staff was extremely loud and tried to enter the room to clean it several hours before the noon check-out time.
Andrea
Andrea、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月13日
Did not clean the room at all during 5 day stay after notifying on day 3