ウィンダム グランド カイセリ

Room was very clean and staff is deceant.Temparature of the room was 28.5-30℃ was very hot for me and unfixable.

Outstanding service, it worth the price, Professional staff.

On the matresses

It was fine It was fine It was fine It was fineIt was fine It was fine It was fine It was fine

Very nice large hotel.staff will do anything for you. We feel the hotel needs updating. Wifi did not work.when question the reception.they said to try this and that. If it did not work we will send bell boy.at 11.00 i dont think so. This day and age it should work like the other hotels i stayed in.

Lovely room with great staff. We lost our case in transit and they helped locate it and get it sent on. Only downside was WiFi was poor

The bathroom had issues

Nice hotel in a good location. Unfortunately, our car was a bit scratched up during valet parking. I didn't realize it until we were hundreds of miles away...

All was well, I had one problem during check-in, where they indicated that above 12 years of age is considered as adult in their policy, whereas in hotels.com below 18 is considered as child. We didnot have to pay extra at the end, but still the issue coming up was a bit disturbing.

My reservation was for a room w breakfast, and in my Expedia confirmation email it explicitly said that it included “free breakfast.” However, the hotel staff did not honor this, and said it is an Expedia problem and that they can only provide breakfast for a substantial extra charge. I was confused and very disappointed... please don’t offer things you cannot provide!