At first, the hotel claimed it was almost booked.
When I got there, it was not really. Although I paid more than 16,000 yen for a little studio,
Many other rooms with better views were empty. I could tell it from my window. Very bad service.
I wonder how much the agent(your company) is making commissions...etc,.
I was there for my business, so it was ok. But, I NEVER recommend this place for your pleasure trip. Hotel's structural problem is clearly shown. It is built next to a cliff. Good luck yo your stay esoecually NZ has many quakes...