Staff accommodating and friendly. Beautiful grounds and pools.
Adam
Adam、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
Sabrina
Sabrina、14 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月24日
Room for improvement
Residences are spotless and extremely well equipped. We were very comfortable.
Service is where this hotel needs improving. The hotel wasnt full yet everything took forever, from buggies to the room to simple requests like extra blankets or water. Service at breakfast is also slow and unorganised. Everyone is friendly enough but they aren’t very efficient and every member of staff gives you different information.
Sort the service out and this place would be amazing and somewhere we would definitely return
宿泊されたお客様
7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月20日
Our second stay and it was as amazing as the first time. We will go there again.
Ro
Ro、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年8月13日
the hotel staff and location is great. food choices are limited. Spa is fantastic.
Homayoun
Homayoun、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年7月26日
Rotten fruits in s new room and the staff is not responding properly they are using other clients credit cards for existing bookings and violate several rules they should have in place to make a stay pleasant
Apologies don’t exist and they are always right and make this stay an embarrassing experience
Juergen
Juergen、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年7月20日
The Management is not capable to resolve the gate of the entrance of the property. The average waiting time to access the security gate is 25 min and the guards sleep literally.
Mini Bar won’t be filled up even if you call them 3 times exceptionally lazy staff.
5 Star Hotel can’t deliver a scoop of icecream with room service.
The most used term in the W is Not Possible and that’s the wrong word on a 850 EUR a night Suite.
Jose Luis
Jose Luis、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年4月10日
Anssi
Anssi、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年11月15日
Superb property, two bedrooms with ensuite, great size lounge and balcony.
Staff very professional and helpful.
Mercy
Mercy、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年8月28日
I highly recommend this hotel
yasir
yasir、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年6月6日
W Residence First Guests
We were lucky enough to be there on the first day of opening. The staff were really friendly and keen to accommodate us. I
Radhika
Radhika、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年6月5日
Fantastic Hotel
One of the best experience we have had. Service is outstanding. Food as well. Rooms are very contemporary done with well taste. Heated pool was so nice to dip in knowing the day we came wasn't the warmest. Live DJ by the pool was a fun surprise. Can't wait to return!