The property was well taken care of. Everything was clean and vary nice insider and outside. It's close to town but better yet close to where were hiding.
Joseph
3 泊旅行
6/10
Not a great value for the cost - no breakfast included, resort fees were annoying, carpet in the room was torn up, pool area very crowded. Check in process was slow.
宿泊されたお客様
1 泊の家族旅行
8/10
Eiden
3 泊旅行
10/10
宿泊されたお客様
1 泊旅行
4/10
Matt
2 泊旅行
10/10
It was all I could ask for, very good accommodations, comfortable, and clean. The staff was very friendly and helpful. Thank you.
gerald
2 泊旅行
10/10
Tracey
2 泊の家族旅行
10/10
Laura
1 泊の家族旅行
8/10
best location in Crested Butte. close to chairlifts. close to bus to town. close to restaurants.
beds in West tower are right next to the door, so you hear all the loud people coming in after hours.
Nicholas
6 泊旅行
2/10
Bad service, they stole my money!!!!!!!
Ariana
1 泊旅行
10/10
Colin
1 泊旅行
10/10
Louise
7 泊旅行
8/10
Kitchen is barely stocked, pans are old and worn out. Didn't expect a ton of kitchen stuff but we were able to make pancakes and macaroni and cheese. Asked about a grill and the front desk laughed and told me about some nearby restaurants.
Patrick
5 泊の家族旅行
10/10
宿泊されたお客様
4 泊旅行
2/10
AVOID. Front desk management was rude and unaccommodating (Hunter Keira and Kaylee). Managers were awful and made zero attempt to recover issues with stay that were easily fixable resulting in needless hassle they could have easily made changes or simple fixes that would have eased the burdens made by THIER STAFF. The Room itself was ok, not worth the money, but ok. Pool was disgustingly crowded even at 1030 pm. couldn't even use it. Gym was also full of children seemingly unsupervised by adults. Parking lot was unkempt and dangerous with icy conditions and snowbanks. Would absolutely NEVER STAY THERE AGAIN. 10/10 avoid due to management. 3 interactions with the managers at the front desk all but ruined my stay. Awful experience with them.
Bennett
1 泊の恋人との旅行
10/10
Amanda
2 泊旅行
8/10
Room had a hot plate but no microwave oven, ceiling from the 1980’s had drooping blades
Jesse K
1 泊旅行
4/10
Rooms were very outdated, bathrooms not clean, old toilet seats. Staff not very friendly.
Chris
2 泊旅行
4/10
The staff didn’t care about helping guests
Chuck
2 泊旅行
10/10
Carlos Enrique
5 泊の出張
10/10
If you are there to ski this is the place to stay!!!
Keile
4 泊の家族旅行
10/10
Clean, comfortable, safe, close to lifts. Slightly dated but everything else made up for it.
Ryan
3 泊の家族旅行
6/10
I was very disappointed that you charge $75 to clean our room, if we wanted it done before we left…. We were there for 4 days. I figured after the 2nd day housekeeping would’ve come through. After 2 days a room needs to be cleaned. We were very careful to pickup after ourselves and wipe down the bathroom sink, but really??? You couldn’t have at least done something????
Alan
4 泊の家族旅行
4/10
We have stayed at the Grand Lodge in CB over a dozen times and this time was the absolute worst! Let me start with the two positives: ski in and ski out convenience is super nice and the pool for kids is great! Otherwise this place is going downhill! We came with myself, my husband and two kids ages 1 and 3. We have always had a room with two beds and this time only had one king bed which I was not expecting. No kitchenette, just a tiny fridge and microwave. I brought a bunch of food from home for breakfast and lunches, put it in the fridge then when we woke up to get breakfast in the morning all of our food had been frozen solid, ruining everything. My biggest complaint was not having any room service to clean the room the entire time we were there (3 nights). And we left the room for the majority of the day. With two small kids, our room was a mess and would have been nice to have fresh towels and a vacuum during the stay (what are we paying for??) We also had no internet service and the TV remote would not work. The convenience to skiing in the winter and biking trails in the summer is nice but man this place needs a remodel and some help with cleaning/upkeep!