Perhaps the best stay I ever made in my life . What an amazing experience.
Sabyasachi
Sabyasachi、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 3 日
isabella
isabella、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 2 日
The staff was so wonderful
Maureen
Maureen、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 28 日
Very nice
Michael
Michael、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 24 日
Tamara Andrea
Tamara Andrea、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 21 日
After you’ve check in, they do not care
Every morning after checking in, I spoke with the front desk concierge about the uncomfortable temperature in our room. I even suggested switching to a smaller room in hopes it might be cooler, but nothing was done. I was repeatedly told that maintenance had checked the room and found the temperature to be "fine."
Out of desperation, I called at 3 a.m. and requested maintenance again. This time, the technician and I used Google Translate to communicate and confirmed that the room was indeed hot. Yet, the next morning, the concierge casually acknowledged the issue, saying they had notes about the heat — but still, no action was taken.
I had no reason to be dishonest about the problem, especially on our first day. What was most disappointing was the staff's attitude, which came across as, "You're already here, so deal with it." There was no real effort to resolve the issue or make things right.
I strongly advise against booking here — not just because of the air conditioning issues, but because of the management's lack of urgency and care in addressing guest concerns.
Tamara
Tamara、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 14 日
Paul
Paul、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 7 日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 27 日
Raul
Raul、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 26 日
Almog
Almog、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 30 日
Tajh
Tajh、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
I love this place. Everything about it is amazing. I will be staying here everytime I visit Cancun thank you guys for everything. made my stay a memorable experience.
Shelbie
Shelbie、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
It was an amazing property with events every night. The staff was fantastic. We loved our stay.
Kelsey
Kelsey、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 27 日
Beautiful Resort!
Michelle
Michelle、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 27 日
$50 for a pair of flip flops….really
Dennis
Dennis、9 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 26 日
The beach was small, few trees, lots of seaweed. Too many local people on beach who set up tents and hang towels on bushes. Not pleasant to look at when on vacation. Several children in the water. I felt like I was invading when I went into the water. I feel the public beach should not be anywhere in the resort area. This was extremely disappointing to me especially when I only visit the ocean once a year. It ruined the whole experience. The rest of the resort and staff were excellent. The room was amazing and food was good. The beach area needs some work.
Marytherese
Marytherese、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 23 日
Excellent stay at All Inclusive Resort! Food was amazing,clean hotel, very nice people around, impeccable service overall!! Strongly recommended!
Amela
Amela、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 21 日
Muy buena y confortable
Ana
Ana、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 21 日
Redion
Redion、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 21 日
Wesley
Wesley、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 21 日
Great
Jalyn
Jalyn、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 19 日
The service and drinks were stingy in comparison to the other Breathless and Secret properties we’ve been to. The restaurants are super slow in serving meals. We spent 90 minutes waiting for entrees and it wasn’t very busy that night. Also, there was no scheduling for which restaurants would be open that day. It was a crap shoot of where we would eat every night for 4 nights. We went to the Hard Rock Cancun after 4 days of Breathless.