My room was always clean and always taken care off ,people that worksthere were really nice and helpful there was a few employees that were not in a great mood but overall most of the staff was really nice , I think the hotel it’s in need of an update specially the rooms , pool area by the adult side needs also to be fixed , like the lights and also the drink counter had damage when I was there , food was excellent ! , shows were on point , I’ll give it a 8.0 rating needs some work tho