This years vacation experience was nowhere near the 1st n 2nd visit..
Dear Management,
Make sure all children are UNDER CONTROL... Having management address the problem. Not put up some computer printed sign tape to the pillar by cafe .
The mattress was so uncomfortable, it was hard to sleep. Then getting up with a aching baby.
Our toilet handle kept falling off.. good thing that we knew how to repeatedly replace mechanism metal arm.
To be aware of non patrons entering hotel pool illegally, again management did not respond ...
Enforcing the Handicap parking. Not allowing a motorcycle block our access area for 2 days.. and No parking permit displayed..
All on all, I give it as rating of 3
Carole
5 泊の家族旅行
10/10
RaDonna
1 泊の家族旅行
8/10
Wonderful!
Daniel
5 泊の家族旅行
10/10
John
1 泊旅行
10/10
John
1 泊旅行
6/10
The floors in the bedroom were so dirty. Your feet were just black after walking on them they state they’re a pet friendly hotel but there’s very few places you can take your pet with you and the place they provide for you to walk your dog to go to bathroom has two pipes sticking up out of the ground so you can trip and fall on your face. Needless to say I would never ever stay there again.
Judy
2 泊の家族旅行
8/10
The hotel was nice, neat, and clean. However I never got room service or even fresh towels. My TV was broken
Jonna
2 泊旅行
6/10
Roseann
1 泊旅行
8/10
It was a nice hotel outside doesn't look great but inside was average. Comfortable bed,
Dina
1 泊旅行
10/10
Jason
3 泊旅行
2/10
Brandi
4 泊旅行
8/10
The price for this location and beach view, pool, and beach access is wonderful. It's condition and cleanliness is pretty good. The only real negative was having to smell the cigarette and marijuana smoke while sitting at the pool from disrespectful people smoking on their balconies.
Jami
1 泊旅行
10/10
Renae
2 泊の家族旅行
10/10
The scenery is gorgeous.
The service is courteous.
The lounge is always open and at least serving hot beverages.
宿泊されたお客様
2 泊旅行
10/10
Ronald
1 泊の家族旅行
4/10
I asked at check in that no charges happen to my method of payment after reading some complaints from other guests. Sure enough on the second day at 3am they tried to charge my card $100. I immediately called the front desk and they said there was a pet from our room. I told him to get up and check. We had been there for days and there was NO pet. We were refunded but watch out for that.
There was hair on every linen provided and sand in the bed when we checked in. Additionally there are birds that live right off the third deck that NEVER stop making noise. Not fans of the breakfast.
Our room had a lovely view though and it was ocean front.
宿泊されたお客様
4 泊の家族旅行
10/10
Very friendly and helpful staff.
Rebecca
4 泊の家族旅行
6/10
Grunde
4 泊旅行
6/10
Clean and easy access to the beach, the parking have limited spaces, so if you leave and return at night was difficult to find a space. The sofa bed in the bedroom was terrible we call front desk to asking if some one can fixed or changed it, but never came to our room to do it. As a recommendation the hotel is in front of the beach is better if they offer chairs or towels that you can use at the beach.
ADRIANA
3 泊の家族旅行
8/10
All is ok except for the weak pressure showers. Good breakfast. Friendly staff. The property is right on the beach.
Ronald
2 泊の家族旅行
2/10
Our room had a very strong musty smell. The tub tap almost came out of the wall. While there has been an attempt with upgraded sink vanities etc the property on a whole is in dire need of updates and repairs.
Christina
2 泊の恋人との旅行
8/10
Everything was good about our stay the only thing I didn’t like was the person next door to us when trying to enjoy time on our balcony and enjoy the view. Whoever stayed near our room they were smoking weed and making it unbearable to stay outside.