The staff at check-in was lovely and courteous. The first room we were assigned room 428 did not have any heat so they moved us the next day to room 528. The heat worked but the bathroom sink was clogged. Overall the stay was fine, the hotel just needs some minor updates but the staff was lovely.
Janelle
Janelle、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月7日
Worst Visit Ever
Staff around 2pm for check in was horrible. Then again on that Friday around noon absolutely rude, when asking for toilet paper they was mad before asking. I'm not sure what that was about but made me feel uncomfortable. I never received my 4000 points from spinning the wheel that was at front desk either. Like whoever that young lady was , had no professionalism and need to stay off the phone when people trying to check in. Especially when there's no one in line. Just one person and her. Not customer service friendly At all. I never had a horrible stay anywhere until I went to this hotel. Highly dissappointed.
Karry
Karry、4 泊の家族旅行
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8/10 (とても良い)
2024年12月3日
Return stay at Residence Inn
This was the 3rd or 4th time I've stayed at this location. It's conveniently located close to where I spend Thanksgiving. The rooms are nice and spacious. One of the soap dispensers in the shower had been pulled off the wall. No big deal, but it needs to be repaired. On the second morning of my stay, the batteries in the door lock went bad so I had to wait for a maintenance worker to drive back to the hotel to let me in. Again, not that big of a deal, but the batteries should be monitored and replaced on a regular basis to avoid this.
Ronald
Ronald、2 泊旅行
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2/10 (不満)
2024年12月2日
Sadly I was waiting on my actual driver’s license to be mailed, I had the paperwork from dmv that showed the license was valid and updated. But they wouldn’t take the paperwork as valid id.
So I wasn’t allowed to check in and lost the money I payed upfront online. They wouldn’t allowed me to receive credit and stay the next night or future credit. So I slept in my car 😞
Jacqueline
Jacqueline、1 泊旅行
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8/10 (とても良い)
2024年12月1日
Mitchell
Mitchell、1 泊の出張
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8/10 (とても良い)
2024年12月1日
Mitchell
Mitchell、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
Lindsay
Lindsay、5 泊の出張
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10/10 (最高に素晴らしい)
2024年11月25日
Excellent
Avinaash
Avinaash、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月24日
So so stay
Three things: 1.i was asked if i wanted turn down service, i said yes. For the 3 nights i was there, my room was not serviced. 2.I spun the wheel at the front deak and won 3000 points, but i dont see it in my account. 3.I don't see this stay posted in my account yet, please include it.
JAVIER
JAVIER、3 泊の家族旅行
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6/10 (良い)
2024年11月15日
Timothy
Timothy、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月10日
Amy
Amy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Antoine
Antoine、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月6日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
Denise
Denise、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月2日
Bryan
Bryan、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月2日
Diane
Diane、1 泊旅行
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6/10 (良い)
2024年10月28日
Dead bugs
The room was great in size. I wish I had paid more attention as being on the railroad track side was awful. I appreciated the ear plugs though.
What really bothered me was that we got a room with a pull out couch - my daughter pulled it out to sleep on and there were dead bugs on it. I let the front desk know and he asked if he wanted me to send someone up - but never offered a new room. I told him never mind. We would just crowd together on the bed. I assume because the bugs were dead that the room had been treated in the past. While I love the Marriott brand, this isn't a property we will revisit for our next visit to Conshohocken.