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We stayed here the weekend of July 10-12. The staff was so friendly and welcoming, the hotel was quiet and nice, and although our room was a sauna upon entering, the air conditioning kicked in very quickly. Loved that everyone was following the social distancing rules and that the hotel implemented a few in order to accommodate everyone. (the private pool reservation was great.) Even though the hotel sits above the crowds of the old mill district, you'd never know in the hotel!

I stayed here during the corona times. I felt very safe staying here. The service was friendly, hotel is in a very convenient location right next to old mill district and about a mile walk to downtown. I would highly recommend this hotel, the rooms were a pretty decent size as well. The only downside? It was expensive.

It was awesome! This was our first stay at a Hilton Inn and our families first trip to Bend. The rooms were very clean and comfy. Every staff member we encountered was courteous and kind, one lovely young woman in particular went out of her way to help me do laundry while we were there, I was there for work. All in all it was a greatly enjoyable experience and we’d recommend it to anyone staying in the area! Oh bonus, if you follow the path on the left side of the hotel around back it drops down to a very cute shopping district with restaurants, cafe and a cute bridge that crosses the Deschutes River!

Nice place. Location is a 15 minute minute walk to town which is nice. Very close to the river however not on the river. “River view” is barely accurate as there are too many buildings and obstacles in front of the hotel. (See photo) Regardless it’s a good clean reliable space. There are walking trails nearby, along the river which go for miles.

Great hotel with great vibe. Easy access to shopping and restaurants. Highly recommend!

The view of the river was absolutely beautiful. We had the king room and our friends were next door and had the the kind deluxe room! Both were beautiful and the deluxe has bigger showers, a fireplace, and a patio. But I loved our king room for my fiance and I. Also, I loved that the hot tub and pool were open 24/7 and the location is walking distance from Old Mill District and area where there's bars, food, and cider.

Hotel had some renovations done. Not too crazy about entering a hotel with a snack shop greeting you. I had a not so good experience last time. I decided to try this hotel again. Overall experience is quite good. I like the hotel breakfast even though I had to pay for it. I stayed in this hotel many times since they first opened for business as Ameritile Hotel. Occasionally I get free breakfast. I will stay in this hotel again, switching between this hotel and the Oxford.

Stay was fine, and staff was nice and helpful. My only complaint is probably petty, but over the years I had stayed at this location often for business, and it seemed to be much more customer service oriented than it is now. Little things like, free bottled water, and free coffee, are again, very minor, but I think guests really appreciate it. These silly rules about only Hilton Honors guests getting free water, and so on are kind of ridiculous. All guests should be treated equally. There are many hotel booking routes customers can go, and these large hotel chains would be wise to embrace that rather than trying to push their own programs and punish customers who don’t use them. What they may not understand, is that customers have many more options these days, so every good experience they can deliver really counts. Enough of the soap box, just want to reiterate, the staff was great, they are just dealing with some silly management rules.

Room and location were great. Lots of noisy guests nearby though