ビクターズ レジデンツ - ホテル ベルリン (ベルリン)

friendly and courteous staff with a great breakfast buffet

A few not so nice experiences with staff that won’t be expected in a 4-star hotel. All staff must be friendly and polite to guests no matter what. Without happy guests, a hotel won’t thrive.

The hotel is quite well located in the Prenzlauer Berg area - opposite the park. A good bus connection in front of te hotel. Room / bathroom is spacious but no air condition. A nice court yard for a coffee / breakfast. Unfortunately, it closes at 10 pm in the evening. eh staff was friendly and helpful.

Very good hotel. Room was very comfortable and big. Close to the center to take the hop on hop off bus. We should stay there again. No complains whatever.

The location was great for our needs. Close to the trams and Alexandra platz even on foot! Not a great atmosphere in the restaurant as not many dined there in the evening although the food was nice. The menu didn't change while we were there for 3 nights!