Stayed in a lodge during August 24, family of four.
Fine for a cheap air bnb but no way a five star experience. lodge accommodation was well past its best and in need of reinvestment. Dated decor and furniture. Curtains falling off, dirty net curtain with holes in, old school dirty and broken Venetian blinds, stale cigarette smoke, very limited equipment for cooking, tiny tv with a dvd player, said there was chrome cast but didn’t work despite asking. Whole lodge was uncomfortably hot as hot water boilers on all the time, but yet the towel rads couldn’t be turned on so wet towels. Cleaners come twice a week - so in a 7 night stay they came day 3 and then final day - what’s the point?
In short just lots and lots and of small things that led to a feeling of disappointment, especially at £650 a night.
Pool has seen better days and was rammed - not manned so kids just doing what they want. Only went once despite it being what the kids wanted to do most.
Both restaurants hugely disappointing especially given sky high prices. Poor service and poor food which features in many other reviews.
Nice areas to relax in throughout the hotel, but staff impossible to find to get drinks etc.
Complained to the team onsite who were kind enough to offer some money off, but still disappointing and feel I’ve wasted money.
The archery and falconry were great, albeit expensive, but very good experience with brilliant people running them which was one saving grace.
Avoid.
