We reserved a 2 bedroom suite which we thought would be ample for 3 adults and 1 child. We were disappointed to discover that the living space was much smaller than the website pictures had shown . We requested a bigger room but there were none available which wasn’t surprising given the holiday. We decided to move after the first night as the staff were not very helpful and refused to provide any discount for the nights we didn’t stay.
Nicole
Nicole、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Good place to stay
Stayed with my partner here for a couple of nights. Good time. Loved the scenery and amenities this place offers.
Fredy
Fredy、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
Layne
Layne、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月29日
Alexander
Alexander、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月10日
J Alberto
J Alberto、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月3日
No Go
This was one of the most disappointing ‘four star’ hotels we have ever stayed at. Our luggage was never delivered to our room. Our car was left UNLOCKED outside all night long by the valet. I was told the manager was going to contact me. They never did.
Kathleen
Kathleen、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月3日
Beautiful stay in the mountains, but unfortunately wish I had a view of the mountains. Close to gondola ride to town. Few issues with TV’s so make sure to ask about that on check in!! Staff at check in and later in the evening not so great, but day of check out was good!! For the price we paid, expected a little better??
Kristen
Kristen、1 泊の友人との旅行
Orbitz を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月1日
Three days before we checked in the sent an email informing us that the restaurant, bar, pool and hot tube were closed thursday, friday and saturday for a private event. On thursday the private event went till 1am and were loud and they would not make them leave even though it was suppose to be over at 10pm. Friday night it went till 1130pm even though it was suppose to be over at 8pm. We called both nights and complained and asked for manager to contact me and they never did. They had no concern for the other guest but that of the wedding party. We will not ever stay here again.
Joseph
Joseph、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月30日
The room is a bit too small for two guests. Our bath room tub was not very clean. But overall is good. Mountain lodge is at a great location in Telluride.
Changyue
Changyue、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月20日
Parking is not the best. Have to pay for parking each day and have to walk uphill to retrieve your car or car keys. Wished they would utilize golf carts to pick up guests from their rooms.
Lee
Lee、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月20日
Went to blues and brews festival so our time in the room was limited, but all seemed in order.
John
John、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月17日
Betty Jo
Betty Jo、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月12日
Never again!
Came here for the race and was so disappointed. Service is not good. There was a lot of rude staff. And most of them did not know very good english so it was hard to communicate. They didn't tell me at check in that the pool and hot tub are going to be closed on Saturday evening for a private event when we needed it the most. My husband had just ran the Imogene pass race that day (a 14 mile mountain race) and we specificly booked this hotel for the hot tub with the view so he could soak his legs afterwards. Couldnt even do that and the staff didnt care and just shrugged their shoulders. They also try and force you to use Valet parking. I told them I didnt want anyone driving my vehicle and they threatened me with a fine even though I was paying their ridiculous $35 per day parking fee. I ended up parking elsewhere and kept my keys. They didnt even offer guest free coffee in the lobby like most hotels. Even though you pay almost $400per night to stay here you have to pay $4 for a cup of regular black coffee at the bar. I will never stay here again. Overpriced, rude staff and didnt even get to utalize the facilities. I never write reveiws so for me to get on here and even take the time to write this should tell you something. I am also a certified travel agent and would love to book clients here but now I definitely won't and I will warn people not to stay here as well.
Thomas
Thomas、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
This property is very nice. A small gondola ride up from Mountain Village. We got a two bedroom apartment which was very nice. The pool looks great and the service was very good. You are about 20 minutes away on the gondola ride, which is very convenient from the town of Telluride. I would certainly recommend staying at this hotel if you don’t mind the 20 minute gondola ride into town. That’s surroundings are beautiful though, and you can do a lot of hiking from the area.
tania
tania、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Great place to stay
david
david、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月1日
Joseph
Joseph、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
It was lovely
Evan
Evan、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月3日
JENNIFER
JENNIFER、5 泊旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月28日
Lary
Lary、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月25日
Good but average stay
Hotel was overall an average stay. The first room we had was on the first floor and the balcony was open to the street. Morning deliveries backed right up to our patio doors. We ended up upgrading from a junior suite to a 2 bedroom and the location was much better. The two bedroom had so many moths dead and alive. The second bathroom seemed to have some mold on the shower floor. Cleanliness needs to be worked on. The bathrooms are very tight. You have to stand to the side of the toilet to shut the door.My husband is 6’3” and it was tight for him. The pool area is nice with the restaurant attached as well. We had both a lunch and dinner at the restaurant and thought the food was very good. All the staff we encountered were friendly and accommodating. The location is beautiful and they offer a free shuttle to Mountain Village . If I were to visit the area again I would look at other options available as this did not blow me away.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月25日
Room was a little cozier than expected but everything thing else was excellent
Raiceon
Raiceon、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月24日
Chris
Chris、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月24日
Horrible rooms. Things were broken, not clean and in serious need of maintenance.