2/10 (不満)
2025 年 7 月 5 日
Be warned and informed!
Arrived around 9pm. The front desk clerk was very nice and professional during check-in. Went to my room and the second the door opened the odor of dog urine was overwhelming. I didn’t even walk-in but went right back downstairs and asked for another room. There was no other room to be had according to the desk clerk. I left and went to another hotel. The clerk stated that she would cheerfully refund my two night stay and apologized profusely. To my surprise the next day, the manager or owner had a different approach and refused to refund any of my money (2 nights worth). I was told that was the cancellation policy, but I didn’t cancel, I showed up and refused to stay in a disgusting room. The room was not as advertised. The internet pictures were highly misrepresented as the inside of this hotel is really bad. I own a dog and I love dogs, but I don’t let my dog piss on the carpets or travel with an odor. The entire hotel and elevator smells like wet dogs. The outside is nice, but it’s lipstick on a pig. I disputed the charge with my credit card company and was refunded my entire amount through them as they agreed that I didn’t cancel by showing up. Readers, this is an honest review, move past this Microtel and find somewhere else. Corporate Microtel needs to visit this location and enforce their standards. And shame on the manager or owner for being greedy and not cheerfully refunding my money. If you have a guest not traveling with a dog DONT put them in a dog friendly room
Daniel
Daniel、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
