グランド シェバヒル ホテル & コンベンション センター (イスタンブール)

Location not bad, inside not good, not like 5 star hotel.

Had to change the room because the ac wasn’t working. Spent on hot sweaty night then they came in the morning the ac man and the electrician. It was supposed to be fixed. Guess what it wasn’t. After complaining they sent the technician back, who determined the valve to the cooling system was closed. Requested and changed the room. This way better. Then trying to take a shower very little flow with very bad faucet. Manager indicated that they had pump issues.

One of the Best Hotels

Generally hotel is good, but need some improvement in some area. Breakfast had a few variety not reflect five star hotel breakfast. Overall its good hotel. Thanks

First of all they advertised a bar lounge but they don't sell alcohol, had I known this I would of booked elsewhere, secondly when I asked for my invoice on checking out the guy behind the counter refused to give me one because I had booked on expedia (hotels.com) and was very rude and arrogant when I asked him why he would not give me the invoice that I needed, I explained that all the other hotels in Turkey booked through hotels.com had no problem in giving me the invoice that I needed. I would not recommend this hotel to anyone.