The front desk was very friendly and Flexible with my check-in. I have 5 rooms reservation for my group. We have whole day tournaments in York. The hotel manager allowed me to check-in all rooms early at 1pm so that I can give keys to my parties who cannot come to hotel until late evening.
Breakfast service is very good and friendly. The breakfast hour is 6-9am. At 9:13AM, the service person was about to remove food. But she asked all guests in the room if anyone wants anything. Also the breakfast area is very clean.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
Karen
Karen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月15日
Jerry
Jerry、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月26日
Will stay here again when in town
Clean, convenient breakfast, bed was very comfortable.
Noel
Noel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月17日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月13日
Derica
Derica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月6日
Not the nicest best western I’ve been at. It just look a little rundown. People are very nice though
Linda
Linda、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
Business
Very nice and very clean,friendly people
Very good hot breakfast and clean
Thank you BW
Imad
Imad、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月2日
On the day of my arrival I received a call asking me to switch to a double queen from a king. When I said I’d paid for a king and obviously needed it the lady was less than appreciative.
Upon my arrival with my service dog (yes a real trained service dog and yes I’m disabled) I was greeted friendly and courteously and checked in. I also asked and made sure the room was ground level and close to handicapped parking and it was. Upon going to my room heading down the hall a member of staff froze in their steps where ch at the time I didn’t think twice about. Well once I was in the room I received a call from the desk stating he didn’t know I had a service dog, remember the dog was my side at check in, and that I needed to come to the desk for another room? I go to the desk and ask what was the issue and am told they had “other rooms” for dogs. Btw this is a non pet friendly hotel. I ask him what’s the difference from the room I’m in and he says it’s for animals as the are unhygienic (smell, shed and cause allergies) and they wouldn’t be able to use the room for several days to allow it to air out! I asked him don’t they clean after a guest stays and he says yes but dogs are different. I explain to him that this sounds like they’re discriminating against me and he says no but says I need to go to the 3rd floor room at the back of the building! Well eventually he relented because other customers were waiting to be helped!
James
James、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月29日
Debbie
Debbie、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月22日
From the moment I walked in the surrounding property, inside the whole hotel as I walked to my room, and my room itself smelled like feet and other oders.
I took a shower and whatever body wash and hair products they had left me smelling worse than I had before I got in.
I didn’t even bother with the free breakfast because I didn’t trust it at that point.
I heard at least two rats crawling through the ceiling above me as I slept.
Nice staff but the location was really terrible. Best Western needs to do better
Ramsey
Ramsey、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月21日
Don't stay here!
Ants around the A/C unit, bugs in the bathroom. The room had a stale, almost sewage type smell that was attempted to be covered up by some type of floral scent.
Philip
Philip、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月21日
Looked shabby and old on outside. Inside was very nice and clean. Renovated. Comfy beds.
Barbara
Barbara、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
Nothing noteworthy, good location and clean. A little noisy but not a problem. My schedule did not allow me to take advantage of breakfast so I have comments.
Donald
Donald、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月13日
Stay
The overall experience was good.
They did have a really good breakfast. A lot of items to choose from.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月10日
Great renovation
The rooms were renovated very nicely. Comfortable beds.
Breakfast selections were very limited. Need larger cup size for coffee.
Kim
Kim、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月8日
Andrew
Andrew、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月6日
Not as good as Before
Stayed here twice before and great stay. However, this one was sub par. Shower water temperature continuously drifted from perfect to cooler during duration of showers. Very frustrating. The bed, although comfortable, everytime i sat on bed or got out of bed,, the bed frame support underneath bed made a huge bang noise. Beyond frustrating. May choose another hotel next time
Tim
Tim、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月4日
George
George、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月3日
It is a Best Western and you get exactly what you expect from a Best Western. This is not a Hilton or Marriot, and I knew this going in. The bed and pillows were very comfortable, the room was clean and the staff was nice. I would use again.